Use Legacy Timekeeping to track your work hours in the ServiceTitan Field Mobile App

  • Updated on Apr 6, 2026
  • Published on Mar 19, 2026
  • 2 minute(s) read
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Overview

Use Legacy Timekeeping to clock in, take meal breaks, and clock out in the Field Mobile App. This allows the office to track timesheet events so your hours are logged accurately.

Tip: If the video doesn't play in full screen, tap More then Fit Screen .

Who uses this feature

  • Technicians

  • Applies to all business types

Feature configuration

  • The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see System requirements and mobile app information.

  • If you're using the Field Mobile App and need support, please contact (through the office) or reach out directly to support@servicetitan.com.

  • Account configuration is required to use this feature. Please contact your office for details.

    Note: Legacy Timekeeping is not available if your office uses Flexible Timekeeping.

  • The following permissions are required to use this feature. Please contact the account administrator on your team.

    • Mobile Clock in and Out

    • Allow Meal Break

Things to know

  • If you don't clock out at the end of the day, you're automatically clocked out at 12:00 AM. The End Time shown on your timesheet on the office side will show 11:59 PM.

Best practices

  • Remember to clock in at the beginning of your work day and clock out at the end of your work day.

Clock in and clock out with Legacy Timekeeping in the Field Mobile App

  1. Open the Field Mobile App and tap Time at the bottom of the screen.

  2. On the Time screen that opens, tap Clock In when you're ready to start your work day.

    Note: If you haven't already clocked in for the day, tapping Dispatch or Arrive will also clock you in.

    User interface showing clocked out status and option to clock in.

  3. After you Close Out your current job and it's marked Complete or Done, you can then tap Clock Out to end your work for the day. User interface showing clocked in status and option to clock out.

Start and end a meal break with Legacy Timekeeping in the Field Mobile App

  1. Open the Field Mobile App and tap Time  at the bottom of the screen.

  2. On the Time screen that opens, tap Start next to Meal Break when you're ready to start your meal break.

    Note: If you're currently dispatched or arrived at a job, you're automatically clocked out of the job when you start a meal break.

    User interface showing clock-in time and meal break options with a start button.

  3. Tap End when you're ready to end your meal break.

    Note: If you were dispatched or arrived at a job when you started your meal break, you're automatically clocked back in to the job when you end your meal break.

    User interface showing clock-in time and meal break options with an end button.

Note: You won't be able to tap Dispatch or Arrive while you're on a meal break. You can select these options before or after your meal break.

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