ST-73
Supply Chain
[New] Assign the correct vendor when adding catalog items to your pricebook:
When adding or mapping items from a vendor's product catalog, you can now choose a primary vendor or set vendors to active. Before, ServiceTitan linked items to a default replenishment vendor, which required manual updates later. This ensures vendor part numbers populate correctly, making purchase orders and pricebook management more reliable. See the following for more:
[New] Use the new Reece Supply integration and streamline your procurement process:
Before, managing pricing and submitting purchase orders required manual updates and communication with Reece. Now, you can automatically sync materials and equipment, retrieve real-time customer-specific pricing, and send electronic purchase orders. This streamlines procurement, saving time and ensuring up-to-date pricing. See the following for more:
Knowledge base topics:
Get started in ServiceTitan: Reece Supply Marketplace Listing
[Improvement] Enhance item mapping with the updated Map to Provider experience:
Now, match active equipment and materials from your pricebook to vendor catalogs with greater control. Find improved features like selecting which items to map to the vendor's product catalog, improved filtering to only include high matches to reduce the possibility of mapping errors, and pagination to ensure that you select items on the current page. See the following for more:
ST-73.1
Supply Chain
[Improvement] Get quicker, more accurate item with the improved item search results:
Before, search results looked different across Upload Purchase History, Map to Provider, and Purchase Orders. That meant clicking into each item just to check basic details. Now, you can see the item name, code, vendor part number, and description all in one place. This helps speed up purchases and lowers the chance of picking the wrong items. See the following for more:
[Improvement] Boost purchasing accuracy with the vendor part number warning and linking workflow updates:
You used to have to guess or manually enter vendor part numbers, leading to wrong purchase orders and delays. Now, the system will show real-time alerts when an item is not linked to a vendor catalog and guide you through matching it properly. This helps cut errors, speed up order fulfillment, and keep your pricebook in sync with vendor catalogs. See the following for more:
Knowledge base topic: Link pricebook items to a vendor's catalog when creating purchase orders