Overview
The Consignment module allows consignment items to live in your ServiceTitan account without moving to your balance sheet. It allows you to order, count, and move these items between warehouses and trucks without having to pay for them until they are added to a customer's invoice.
Who uses this feature
Administrators, office employees, and managers
Applies to all business types
Feature configuration
To use this feature, Inventory must be enabled.
Things to know
Consignment does not work with bin tracking.
Items in your Pricebook must have inventory tracking enabled before they can be enabled for Consignment.
Once an item is marked as Consignment and saved, ServiceTitan automatically duplicates the inventory item for you.
Consignment items should have all Primary Vendors, Vendor SKUs, and costs up to date to account for owned inventory. This ensures that when inventory transfers are performed from consignment to owned warehouses, the valuation is correct. When transfers are marked as Received, it auto-generates a receipt for those items.
Must update Pricebook manually. It cannot be updated through Import/Export.
Best practices
Add CSN to your Consignment Pricebook item code to easily identify which items in your Pricebook are consignment (Example: CSN-Code).
Include CSN in the consignment item Name (Example: CSN-Name).
For chargeable materials, add a short code at the end of the description (Example: Description-CSN) if the item could be consigned.
Bypass consignment adjustments and consignment transfers.
Use Auto batching to batch consignment adjustments and consignment transactions automatically, allowing them to be bypassed more easily.
Consignment is best used with Payables so that bills can be grouped into a statement.
Configure consignment in inventory settings
Enable consignment inventory tracking
Go to Settings > Inventory > Configuration > Inventory tab.
Enable the toggle next to Consignment Inventory Tracking.
Note: This creates new consignment transaction types for Purchase Orders, Returns, and Transfers. Once enabled, Consignment cannot be turned off.
In the drop-down that appears select a default business unit.
Note: This is used on the automatic transaction that converts a consignment item to an owned item when consumed. A business unit of your choosing can then be selected on the purchase order.
When finished, click Save.
Confirm your action.
Edit the consignment PO type
In the left side menu, click Purchase Order Types.
Locate the new Consignment type and click Edit.
Review the default recommended settings and make updates as needed.
When finished, click Save Changes.
Configure consignment return types
In the left side menu, click Return Types.
Locate the new Consignment type and click Edit.
Review the default recommended settings for Returns and make updates as needed.
When finished, click Save Changes.
Configure consignment transfer types
In the left side menu, click Transfer Types.
Locate the new Consignment type and click Edit.
Review the recommended settings for Transfers and make updates as needed.
When finished, click Save Changes.
Configure consignment vendors
In the left side menu, click Vendors.
Click on a vendor who provides consignment items.
In the Vendor Profile screen that opens, click Edit.
Check the box next to Consignment Vendor.
Click Save. Repeat for additional consignment vendors.
Enable materials and equipment as consignment
Go to the navigation bar and click Pricebook.
Locate the item for consignment in your Pricebook.
Click More and then click View/Edit.
Rename the item to include CSN- in front of the code and name, and at the end of the description.
Click the Inventory Settings tab.
Enable the Consignment toggle.
Click Save. Repeat for additional items as needed.
Note: This duplicates the item in the Pricebook.
Update inventory templates for consignment
Go to Settings > Inventory > Templates.
Locate the template you want to add consignment items to and click Edit.
Go to the Stock Items tab.
Locate the item and click Yes in the Consignment column.
Repeat for additional items if needed.
When finished, click Save.
Note: Templates can be updated in bulk by using the Import / Export template tool and marking True in the Consignment column for applicable items.
