Quick Start Guide
Lennox Catalog + Pricing Integration
After your Lennox integration is configured, activate your supplier integration, set up your Lennox catalog, and receive your customer-specific pricing.
This guide walks through the end-to-end setup of Lennox Catalog and Pricing integration: mapping your account, configuring your pricebook, enabling auto-updates, and creating purchase orders.
Your Lennox integration must already be configured before following these steps. You will need your Lennox admin account credentials, Account Number, and Zip Code.
Step-by-Step
Map Your Account
Go to the navigation bar and click Settings > Integrations > Vendor Integrations > Full Procurement.
Select Lennox > Connect via SSO Login, enter your Lennox admin account details and click Sign In.
Follow the steps on the Integration Setup screen:
Link Vendors
Select and link Replenishment vendors.
Enter Lennox Account Number
Enter your Account Number and Zip Code.
Map Account
Review the list of your Account Numbers. Map accounts to Business Units or Trucks & Warehouses.
When finished, click Activate.
Configuration
Set Up Your Pricebook
There are 3 ways to set up your Pricebook.
Upload Purchase History
Go to Pricebook > Pricebook Connect > Catalogs.
Select a provider and click Upload Purchase History.
Follow the Import Purchase History steps.
Map matched items or add unmatched items as net new.
Map to Provider
Go to Pricebook > Pricebook Connect > Catalogs and click More > Map to Provider. ServiceTitan matches items based on fields like name, model number, and part number.
Review matched items and bulk-map them to your Pricebook. For more, see Map provider catalogs to your pricebook with Pricebook Connect.
Add Net New Items
Go to Pricebook > Pricebook Connect > Catalogs, select a catalog to browse.
Select items or categories and click Add to Pricebook. For more, see Add provider catalog items to your pricebook with Pricebook Connect.
Ongoing Maintenance
Manage Your Pricebook
Vendor cost updates flow through nightly. Manually update items or enable Auto Updates in Pricebook > Pricebook Connect > Updates.
On the Updates screen, click the Provider dropdown and select Lennox.
Click Auto ⚙, and then select Auto Update for the fields you want to update automatically. We recommend you set your Costs to Auto Update.
💡 Tip: This automatically updates costs for both equipment and materials.
Procurement
Manage Your Purchase Orders (POs)
After you've mapped your catalog and are monitoring any updates, create purchase orders (PO) and send them to Lennox.
When creating a purchase order, you can add Lennox catalog items directly to your PO, even if they're not in your pricebook.
Click Check Vendor Inventory to verify real-time stock levels and pricing. For more, see Check real-time availability and pricing of PO items.
For integration onboarding or workflow-related inquiries, contact your dedicated ServiceTitan representative or ServiceTitan Support at support@servicetitan.com.