What should I do if an office employee can't access the clock in/out feature?

Problem

You want to give all office employees in a particular role the ability to use Clock In / Clock Out in ServiceTitan.

Solution

Workflows to Resolution

1. In ServiceTitan, go to Settings > People > Role Permissions.

2. Click Edit next to the employee role type you want to enable Clock In / Clock Out for.

3. On the Edit Role screen that opens, go to the Timesheets section and select the following permissions:        

   1. View and edit all office employee timesheets

   2. View employee time tracking and edit page                

      Tip: If you'd like, you can also select the Employee can edit their own timesheet entries permission.

4. When finished, click Save Changes.

For more, see Clock in and out from the office.