How can I prevent checklists from being automatically emailed to customers after job completion?

Problem

Checklists are automatically emailed to customers when jobs are completed without user prompting.

Solution

Follow the steps below to solve the issue.

Edit the form

1. Go to the top toolbar and click Settings .

2. In the side panel, click Operations > Forms.

3. Find the form you want to edit.

4. Click Edit.

5. Look for the If filled, email to customer automatically upon job completion option.

6. Uncheck this option for each checklist you don't want to send automatically.

7. Save your changes.

8. Repeat steps 2-4 for all relevant forms.