How can I fix pending status for invoices in an exported batch?

Problem

An invoice is displayed as Pending in an exported batch and cannot be unposted or re-exported. The batch itself shows as successfully exported.

Solution

1. Try to un-post, re-post, and export the batch.

2. If the invoice is still in Pending status, add the invoice to a new batch and try to export it.

3. If the invoice is still in Pending status, verify that the invoice or payment is not in your accounting software by searching for it and getting a visual example or screenshot showing no results.

4. If the invoice or payment is not in your accounting software, contact Technical Support and have them unlock the batch associated with the invoice then try to export it.