Install Fleet Pro Track (OBD-II)

  • Updated on May 22, 2026
  • Published on Feb 26, 2026
  • 3 minute(s) read
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Overview

The Plug-and-Play GPS Tracker in the vehicle provides the driving data needed to use Fleet Pro. Follow the instructions in this guide to install the OBD-II in the vehicle. 

Who uses this feature

  • Fleet managers, dispatch managers, and dispatchers

  • Applies to all business types

  • Applies to all trades

Things to know

  • Azuga is Fleet Pro’s hardware provider.

  • Take note of the serial number printed on the device. This serial is required later when you’re setting up your Fleet Pro.

What’s in the box

GPS Data Logger

A green Azuga device used for vehicle tracking and telematics solutions.

OBD Y-Cable

The OBD Y-Cable connector.

(Only used if necessary) Required when the diagnostic port is occupied

Extension Cable

A dual connector cable designed for automotive diagnostic tools and equipment.

Required when the diagnostic port is covered by a panel or door

Note: Hardware in the box may vary according to your requirements.

Installation - OBD-II

The OBD-II or JBus device plugs into the vehicle’s diagnostic port; the cable attached receives the digital input (ON/OFF) and transmits it to the device that reports to Fleet Pro. The OBD-II device can be installed with Port Exposed or Port Occupied.

Port Exposed

Locate the vehicle’s diagnostic port. It can typically be found below the steering wheel. Follow the below steps to install the OBD-II:

A close-up view of a vehicle's diagnostic connector located under the dashboard.

Exposed Port

Highlighted connector port located inside a vehicle's dashboard for device connection.

Port with Panel

  1. Turn off the vehicle or the unit on which the installation is performed.

  2. Plug the GPS device into the diagnostic port directly if the port is exposed.

  3. If the port is covered by a panel or door, use the extension cable to install the OBD device.

    Note: Make sure the OBD device is not protruding from the panel.

  4. LED lights on the GPS device should start flashing.

  5. Make sure the green LED light flashes for five seconds. This indicates the device is ready to use.

  6. If the red LED blinks, the installation failed. Remove the GPS device and repeat steps 1–5.

Port Occupied

If the diagnostic port is already occupied with another device, use the Y-cable to install the GPS device:

  1. Remove the other device from the diagnostic port.

  2. Plug in the female end of the Y-cable into the port.

  3. Connect the GPS device to one end of the Y-cable.

  4. Connect the removed device from step 1 to the other end of the Y-cable to complete the installation.

  5. Make sure the green LED lights on the GPS device flash for five seconds. This indicates the device is ready to use.

  6. If the red LED blinks, the installation failed. Remove the device and repeat steps 1–5.

Set up Fleet Pro

After you’ve installed your hardware, you need to match the hardware to your vehicles and drivers in ServiceTitan:

  1. Go to the navigation bar in ServiceTitan and click Fleet Pro .

  2. Click Vehicle Data. There should be a list of 10 digit numbers in the Vehicle Name column which represent the serial numbers of your installed devices.

  3. Click one of the serial numbers listed under the Vehicle Name column.
     Table displaying vehicle data with highlighted entries requiring attention for review.

    Note: At this point, you need to reference the notes you recorded regarding which device was installed in which vehicle.

  4. On the Vehicle Details screen that opens, click the Assigned Vehicle dropdown. This selection pairs the device data with the truck you’ve specified.

    Note: Trucks in this list are pulled from Settings > Trucks & Warehouses. If you don’t see a truck that you need to pair with a device, you can add it there.

  5. Click the Assigned Driver dropdown and assign a driver to the vehicle you chose in step 4.
     Vehicle details interface showing assigned driver and vehicle status requiring attention.

  6. The Status transitions to Active.


    The status indicator shows the current status as active for the user interface.

  7. Review and fill out the editable fields in the Vehicle Data section. These details are necessary to use alerts and events in Fleet Pro.

  8. When finished, click Save.

Repeat these steps for the rest of your installed devices.

FAQ

How can I prevent Fleet Pro devices from going offline?

Ensure the GPS device is securely connected to the vehicle's power source. Loose or damaged OBD-II or hardwired connections are the most common cause of disconnections.

How can I order and install new GPS units for Fleet Pro?

Contact your Pro account manager to order a new GPS unit or camera.

Why is Fleet Pro hardware not working after installation?

  1. Check installation: Ensure the GPS and camera device are firmly plugged into the OBD-II port or hardwired harness. Loose or partial connections are the number one issue.

  2. Power check: Make sure the vehicle ignition is on. Devices typically activate only with power.

  3. Activation delay: Allow 15–30 minutes for new devices to register on the platform.

  4. Device compatibility: Ensure the hardware model is approved for your Fleet Pro account.

If all steps fail, perform a reset if the device supports it, or escalate to Technical Support with the device ID.

Want to learn more?

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