The enhanced left navigation layout is now generally available and on by default. Look for this feature in an upcoming release!
What's changing with Global Navigation?
ServiceTitan is rolling out the final version of the new left-sided global navigation for all. This update introduces a clearer, more spacious navigation experience by consolidating all menus and sub-menus into a single left-side structure, giving you increased better layout efficiency, more vertical workspace, and less need to scroll. In addition, the navigation layout is now optimized for both desktop and mobile, providing a seamless, consistent experience across devices. With this release, all accounts will use the new left-sided layout by default. There is no longer an option to switch back to the old layout.
Before and After
Before (Current)
Log into ServiceTitan.
Scroll through a long list of options.
Click through many options to access tools—often navigating back and forth.
Workflows feel slower and harder to manage.
Impact: Slower mobile workflows and more clicks to reach key pages on desktop.
Try the current workflow in your account.
After
Log into ServiceTitan to see the new left-side navigation panel.
Click into clearly labeled sections with icons.
Use the sub-menus to find what you need faster.
Navigate without excessive scrolling or backtracking.
Switch between modules quickly, even on small screens.
Click the arrow to expand or collapse the submenu without navigating away from your current page.
Click the section text to to immediately load the default page, for example, click Accounting to open the Accounting Dashboard.
Impact: Navigation is faster, more familiar, and better aligned with desktop workflows, saving time for office teams.
Test the changes in the NEXT environment.
Who uses this feature
All business types
Administrators, office employees
Region availability: All regions
How it works for your industry
Residential Service and Replacement
A CSR uses the same left-side menu to confirm parts inventory while scheduling.
A manager quickly switches between dashboards and job histories on a tablet.
Commercial Service and Replacement
A dispatcher reviews job routes and opens maps in fewer taps without backtracking.
An accountant uses mobile to confirm job costs while walking between offices.
Residential Construction
A project manager opens the layout to review build phases while in the field.
An office employee uses the new navigation on a tablet to track subcontractor updates.
Commercial Construction
A supervisor toggles between plans and changes orders while onsite.
A manager opens cost summaries for a multi-unit build while walking the property.
How to Prepare
Confirm your team accesses ServiceTitan on mobile phones or tablets.
Train staff to use the new left nav and look for icons that match desktop labels.
Identify workflows that rely on quick navigation, like dispatching, job lookup, approvals, and more.
Align your mobile training guides with the new layout.
Check permissions to make sure all roles can see the areas they need.
Resources
Knowledge Base topic: Browse ServiceTitan with the enhanced navigation layout