---
title: "Release Notes"
slug: "st-release-notes"
tags: ["Area - Release Notes", "Role - All users", "Type - Commercial", "Type - Residential", "Focus - Construction", "Focus - Service Replacement"]
updated: 2026-10-26T21:39:13Z
published: 2026-10-26T21:39:13Z
canonical: "help.servicetitan.com/st-release-notes"
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Release Notes
● Available in the NEXT environment — Oct 25, 2026
**Latest Release:** **ST-82**
Stay on top of every update. Discover the latest features and enhancements across Core, Pro, Max, Enterprise Hub, Fintech, Early Access, and Field Mobile App products — everything shipping in this release. Click **Follow** to be notified whenever this page is updated.
Last updated 10/26/2026[**· See what changed ↓**](/release-hub/docs/st-release-notes#page-changelog)[**View Release Calendar in TitanAdvisor →**](https://go.servicetitan.com/#/new/titanadvisor/)[**Maintenance Log**](/release-hub/docs/st-bug-fix-log)
**Release Notes by Industry**
Select your industry to explore tailored release notes.
**Latest Release:** **ST-82**
**Core Products**
> [!NOTE]
> **Chat**
>
> - **Enhancement** [Texting compliance update: Spam screening for Chat alerts](/release-hub/docs/texting-compliance-update-spam-screening-for-chat-alerts).
---
> [!NOTE]
> **Estimates**
>
> - **Enhancement** [Collect deposits on sold online estimates so customers can sign now and pay later](/release-hub/docs/collect-deposits-sold-online-estimates-customers-sign-pay-later).
---
> [!NOTE]
> **Global Navigation**
>
> - **Enhancement** [Keep your daily screens in view with Favorites and Go to](/release-hub/docs/keep-your-daily-screens-in-view-with-favorites-and-go-to).
---
> [!NOTE]
> **Identity and User Management**
>
> - **Enhancement** [Protect sign-in and automation controls with MFA enablement for users with sensitive permissions](/release-hub/docs/protect-sign-in-automation-controls-mfa-sensitive-permissions).
---
> [!NOTE]
> **Virtual Agent**
>
> - **New** [Share your value and next steps on Voice Agent calls with custom message injections](/release-hub/docs/share-your-value-next-steps-voice-agent-calls).
> - **New** [Book with your tag rules using Tags for Virtual Agents](/release-hub/docs/book-with-your-tag-rules-using-tags-for-virtual-agents).
> - **Enhancement** [Ask the right follow-up questions on every call with Voice Agent branching](/release-hub/docs/ask-the-right-follow-up-questions-on-every-call-with-voice-agent-branching).
> - **Enhancement** [Choose how Voice Agent responds with expanded escalation trigger actions](/release-hub/docs/choose-how-voice-agent-responds-with-expanded-escalation-trigger-actions).
> - **Enhancement** [Set separate escalation actions for after-hours Voice Agent calls](/release-hub/docs/set-separate-escalation-actions-for-after-hours-voice-agent-calls).
**Pro Products**
> [!NOTE]
> **Field Pro**
>
> - **New** [Record, review and coach sales calls inside ServiceTitan with Field Pro v2](/release-hub/docs/record-review-and-coach-sales-calls-inside-servicetitan-with-field-pro-v2).
---
> [!NOTE]
> **Fleet Pro**
>
> - **Coming soon** [See each vehicle's full day in one view with Activity Timeline](/release-hub/docs/see-each-vehicle-s-full-day-in-one-view-with-activity-timeline).
**Max**
> [!NOTE]
> **ServiceTitan Max.** A new, AI-native ServiceTitan experience — one connected system, with capabilities exclusive to Max. Max-only updates are listed first. Max also includes the Pro products, so the Core, Pro, and Early Access updates that apply to Max customers follow below.
**Exclusive to Max**
Updates available only to ServiceTitan Max customers.
> [!NOTE]
> - **New** [**Catch and fix job booking mistakes with Voice Intelligence Job Creation Evaluation**](/release-hub/docs/catch-fix-job-booking-mistakes-voice-intelligence)
> - **Enhancement** [**Pinpoint coaching moments by filtering Voice Intelligence calls by call data, workflow, and queue**](/release-hub/docs/pinpoint-coaching-moments-filtering-voice-intelligence-calls)
> - **Enhancement** [**Manage Voice Intelligence permissions in ServiceTitan before they leave Contact Center Pro**](/release-hub/docs/manage-voice-intelligence-permissions-servicetitan-contact-center-pro)
> - **Coming soon** [**Get ready to answer texts in Messages**](/release-hub/docs/get-ready-to-answer-texts-in-messages)
> - **Coming soon** [**Block spam numbers right from a text conversation in Messages**](/release-hub/docs/block-spam-numbers-right-from-a-text-conversation-in-messages)
> [!NOTE]
> **Additional enhancements and fixes**
>
> - **Enhancement** Contact Center Pro — Marketing text opt-in requests now go out by default. The request sends when CSRs add someone new or book a job, so more people get asked.
> - **Enhancement** Contact Center Pro — Call task cards stay open after outbound and direct-line calls. After an outbound or direct-line call ends, the task card stays open so CSRs can finish booking.
> - **Enhancement** Contact Center Pro — Resolving a voicemail now frees voicemail box space. Resolved voicemails now leave your voicemail box to free space and stay playable in the Done tab.
> - **Fix** Contact Center Pro — Chat — Chat appears promptly after it's turned on. The Chat section could take a long time to appear after being turned on in Settings, and it now appears right away.
> - **Enhancement** Dispatch Pro — Override reasons added to the Supervisor Console. Review why dispatchers override Dispatch Pro assignments, so you can spot patterns and coach your team.
> - **Enhancement** Marketing Pro — Filter segments by business unit and tags in Atlas. Atlas in Marketing Pro can now add or edit segment filters that are specific to your company’s setup, such as business unit fields and tags, when you ask in the chat. Atlas confirms the change back to you.
> - **Fix** Marketing Pro — Ads Dashboard — Google Analytics sessions display. The Ads dashboard showed 0 sessions for some accounts even though Google Analytics was connected and recording sessions, and session data now displays.
> - **Fix** Marketing Pro — Email templates load in cloned campaigns. Cloning an email campaign in Marketing Pro V1 created a copy with no email content, and cloned campaigns now include their email templates.
> - **Fix** Marketing Pro — Marketing Reports — Accurate costs across older date ranges. Marketing cost metrics showed $0 when a date range included older, non-editable dates, and costs now display correctly.
> - **Enhancement** Voice Intelligence — Review and correct call classifications. In Call Analysis, mark a call reviewed and correct its classification so your call metrics stay accurate.
> - **Enhancement** Voice Intelligence — Capture equipment age and score whether CSRs ask. Voice Intelligence pulls equipment age from each analyzed call and shows whether your CSRs asked about it.
**Also included with Max**
These updates also apply to Max customers. Each one appears in its home tab with the full product context.
> [!NOTE]
> **From Core Products**
>
> - **Enhancement** [Texting compliance update: Spam screening for Chat alerts](/release-hub/docs/texting-compliance-update-spam-screening-for-chat-alerts) Chat
> - **Enhancement** [Collect deposits on sold online estimates so customers can sign now and pay later](/release-hub/docs/collect-deposits-sold-online-estimates-customers-sign-pay-later) Estimates
> - **Enhancement** [Keep your daily screens in view with Favorites and Go to](/release-hub/docs/keep-your-daily-screens-in-view-with-favorites-and-go-to) Global Navigation
> - **Enhancement** [Protect sign-in and automation controls with MFA enablement for users with sensitive permissions](/release-hub/docs/protect-sign-in-automation-controls-mfa-sensitive-permissions) Identity and User Management
> - **New** [Share your value and next steps on Voice Agent calls with custom message injections](/release-hub/docs/share-your-value-next-steps-voice-agent-calls) Virtual Agent
> - **New** [Book with your tag rules using Tags for Virtual Agents](/release-hub/docs/book-with-your-tag-rules-using-tags-for-virtual-agents) Virtual Agent
> - **Enhancement** [Ask the right follow-up questions on every call with Voice Agent branching](/release-hub/docs/ask-the-right-follow-up-questions-on-every-call-with-voice-agent-branching) Virtual Agent
> - **Enhancement** [Choose how Voice Agent responds with expanded escalation trigger actions](/release-hub/docs/choose-how-voice-agent-responds-with-expanded-escalation-trigger-actions) Virtual Agent
> - **Enhancement** [Set separate escalation actions for after-hours Voice Agent calls](/release-hub/docs/set-separate-escalation-actions-for-after-hours-voice-agent-calls) Virtual Agent
> [!NOTE]
> **From Pro Products**
>
> - **New** [Record, review and coach sales calls inside ServiceTitan with Field Pro v2](/release-hub/docs/record-review-and-coach-sales-calls-inside-servicetitan-with-field-pro-v2) Field Pro
> - **Coming soon** [See each vehicle's full day in one view with Activity Timeline](/release-hub/docs/see-each-vehicle-s-full-day-in-one-view-with-activity-timeline) Fleet Pro
**Fintech**
> [!NOTE]
> **Payables**
>
> - **New** [Bring card spend into job costing with Ramp Expense Management](/release-hub/docs/bring-card-spend-into-job-costing-with-ramp-expense-management).
> - **New** [Pay vendor bills by ACH or check in ServiceTitan with Ramp Bill Pay](/release-hub/docs/pay-vendor-bills-by-ach-or-check-in-servicetitan-with-ramp-bill-pay).
**Early Access**
> [!NOTE]
> **Service Agreements**
>
> - **New** [Automatically keep dependent service visits properly spaced with Minimum Spacing](/release-hub/docs/automatically-keep-dependent-service-visits-properly-spaced-with-minimum-spacing).
**Field Mobile App**
> [!NOTE]
> **Field Mobile App 25.0 Release**
>
> - **New** [Find and act on any job, customer, or location with universal search](/release-hub/docs/find-and-act-on-any-job-customer-or-location-with-universal-search).
**Maintenance & Bug Fixes**
This release includes stability improvements, performance enhancements, and targeted bug fixes across Core and Pro products.
[**View Full Log →**](/release-hub/docs/st-bug-fix-log)
**Training Resources**
**Recent Releases**
- [**ServiceTitan ST-81 Release****ST-81 →**](/release-hub/docs/st-81-release-hub)
- [**ServiceTitan ST-80 Release****ST-80 →**](/release-hub/docs/st-80-release-hub)
- [**ServiceTitan ST-79 Release****ST-79 →**](/release-hub/docs/st-79-release-hub)
**Page Changelog**
A log of edits made to this page after initial publication.
**● 2 entries**
**10/26/2026**
**Added**Blue Collar Nerd Release Notes Overview Video added to the new Training Resources section.
**10/23/2026**
**Published**Initial ST-82 Release Hub published.