This change rolls out to companies gradually, starting in mid-August. You may not see it on the day of the release.
Work more efficiently in ServiceTitan with the standard Left Navigation
Left Navigation becomes the standard ServiceTitan layout, an improvement that helps you move through the product faster and see where you are at a glance.
Today, companies on the toggle version can switch between Left Navigation and the older top navigation using the Try New Layout switch in the header. With this improvement, Left Navigation becomes the standard layout, and on the newest version the Try New Layout switch is removed so Left Navigation is the only option. The layout also gains several refinements: the menu opens fully expanded with each area's icon and name, focuses on the area you are working in, remembers each person's expand and collapse choices, opens high-activity areas such as Calls automatically, and presents a cleaner pop-out menu when collapsed.
Workflow comparison — before & after
← Before
✓ After
1.Open ServiceTitan in your browser.
1.Open ServiceTitan in your browser.
2.Select the Try New Layout switch in the header to move between the older top navigation and Left Navigation.
2.View Left Navigation as the standard layout, with each area's icon and name shown.
3.Work from a narrow strip of icons when the menu is collapsed.
3.See the sub-items expanded for the area you are working in, while other areas stay tidy.
4.Set your menu position again in each session, because your choices are not saved.
4.Return later to find your expand and collapse choices saved to your profile.
5.Go to a high-activity area such as Calls and find its menu already open.
⚠ More steps to reach the area you need, and no memory of how you left the menu.
✓ Faster movement through ServiceTitan with a menu that remembers your preferences. On the newest version, Left Navigation is the only layout and the Try New Layout switch is removed.
01Plan for a gradual rollout. ServiceTitan turns on Left Navigation for your company automatically, in scheduled waves starting in mid-August. No action is needed to turn it on.
02Preview the layout with the Try New Layout button so your team knows what to expect before their wave.
03Identify workflows that depend on navigation, for example job booking, dispatching, and reviewing reports.
04Train office staff on the standard layout, including that the Try New Layout switch is going away on the newest version and that the older top navigation will no longer be available.
05Bookmark the Help Center guide and any Academy videos for team reference.