Fleet Pro Service Entry on Mobile is a new feature that lets technicians log vehicle maintenance records directly from the ServiceTitan Field Mobile App, capturing accurate service data in the field right after work is completed.
.png?sv=2022-11-02&spr=https&st=2026-05-14T12%3A13%3A04Z&se=2026-05-14T12%3A27%3A04Z&sr=c&sp=r&sig=gGGZFbqdyUBtFhd8H4%2FqbzAmkhza4y9juys%2FXgQ18AE%3D)
What's new?
Before, Fleet Pro's Service Entry workflow was only available on desktop. After completing vehicle maintenance in the field, technicians had to wait until they returned to the office or found a computer to log the service record—sometimes hours or days later. With Fleet Pro Service Entry on Mobile, technicians can open the ServiceTitan Field Mobile App, navigate to the Fleet Pro entry point, and complete the full service entry immediately. The 3-step form captures vehicle details, service type and cost, odometer reading, notes, and attachments. After submission, the form closes and the technician returns to the Field Mobile App. An active network connection is required—offline entry is not supported in this release.
Resources
Before and After
Before (Current)
A technician completes vehicle maintenance at a job site.
The technician notes the service details to log later.
The technician returns to the office or locates a desktop computer.
The technician signs in to ServiceTitan, navigates to Fleet Pro, and logs the service entry.
Impact: Records are entered hours or days after work is completed, reducing data accuracy and adding administrative work.
After
A technician completes vehicle maintenance at a job site.
The technician opens the ServiceTitan Field Mobile App, taps Menu, and selects Fleet Pro.
The technician taps the Service Entry option to open the form.
The technician completes the 3-step form: service details (vehicle, service category, date), service type and cost, and additional details (odometer, notes, attachments).
The technician reviews and submits the entry. The form closes and the technician returns to the Field Mobile App.
Impact: Records are captured in real time, improving data accuracy and reducing time between maintenance completion and record logging.
Who uses this feature
All business types
Technicians
Region availability: All regions
How it works for your industry
Residential Service and Replacement
A technician finishes an oil change on a service van after completing a heating, ventilation, and air conditioning call. The technician opens the ServiceTitan Field Mobile App, navigates to Fleet Pro, and logs the vehicle, service type, cost, and odometer reading before driving to the next job.
A plumbing technician replaces brake pads on a service truck at a customer's home. Instead of returning to the office, the technician logs the service entry in the Field Mobile App with notes and an attached photo.
A residential electrician completes a tire rotation on a fleet vehicle between jobs. The technician logs the maintenance in Fleet Pro through the Field Mobile App so the fleet manager has an accurate, up-to-date record.
Commercial Service and Replacement
A commercial HVAC technician services a company vehicle after completing a rooftop unit inspection. The technician logs the service entry in the Field Mobile App on-site, including service category and cost, so the record is accurate and timely.
A commercial plumbing technician completes a preventive maintenance oil change on a fleet vehicle between jobs. The technician submits the service entry in the ServiceTitan Field Mobile App without returning to the office.
A commercial electrical crew lead completes a fluid top-off on a service vehicle at a job site. The crew lead logs the maintenance in Fleet Pro through the Field Mobile App, capturing the odometer reading and notes while the details are current.
Residential Construction
A field crew completes routine maintenance on a construction vehicle at a remote site. A technician logs the service entry in the Field Mobile App immediately after the work is done, including attachments and notes for the fleet manager.
A residential construction technician replaces wiper blades and logs the service entry in the Field Mobile App on-site, linking the service to the correct vehicle without needing desktop access.
A crew member finishes a tire rotation on a fleet pickup truck at the end of a project day. The technician opens Fleet Pro from the Field Mobile App to log the entry before heading back to the office.
Commercial Construction
A commercial construction project requires regular fleet vehicle inspections. Technicians log vehicle service entries in the Field Mobile App directly from the job site, keeping maintenance records current without office trips.
A technician completes an oil change on a work truck at a project site. The technician captures the service type, cost, and odometer reading in Fleet Pro through the Field Mobile App.
A fleet technician at a large commercial construction site completes multiple service tasks across vehicles in a single day. Each entry is logged in real time via the Field Mobile App, reducing end-of-day data entry.
How to Prepare?
Have an administrator contact your Pro Products Manager (PPM) to have Fleet Pro Service Entry on Mobile and any prerequisite configurations enabled.
Confirm that Fleet Pro is active on your account and that technicians have access to the ServiceTitan Field Mobile App on their mobile devices.
Identify which technicians will use this feature and communicate the new workflow before the release.
Train technicians on how to navigate to Fleet Pro in the Field Mobile App and complete the 3-step service entry form.
Note that an active network connection is required to load and submit entries. This feature does not support offline use in this release.