Improve dispatcher efficiency with Dispatch Board experience enhancements

This is an improvement to the Dispatch Board that makes it more reliable and efficient for dispatchers during high-volume operations.

Dispatchers can now tell job statuses apart at a glance. The Dispatch Board uses higher-contrast colors for Dispatched, Working, and Completed job bubbles. The new color scheme meets Web Content Accessibility Guidelines (WCAG) AA contrast standards and makes it faster to scan technician rows without stopping to read a label.
Technician detail tooltips now appear reliably on first hover. When you move your cursor over a technician row, the tooltip showing their memo, starting zip code, and skills displays right away. Previously, the tooltip sometimes failed to appear on the first hover and required a second pass.
A new dispatcher preference lets you show or hide on-hold jobs on the Dispatch Board. Turn Hide on-hold jobs on or off in Dispatcher Preferences to control whether on-hold jobs appear on your board view.
On-hold jobs now show their hold reason in the job details flyout. When you open the details for an on-hold job, the reason it was placed on hold appears directly in the flyout so you can act without opening the full job record.
Teams and technicians in team management now sort alphabetically, making it faster to find the right team or technician when managing assignments.
Dispatch Pro (DP)-enabled job icons now display in a distinct color on the board so dispatchers can see at a glance which jobs are running in DP mode.

Review the list of changes with your dispatch team before the release so they know what to expect when the board looks different.
Update any internal training materials or job aids that reference job status colors or technician hover behavior on the new Dispatch Board.
Identify dispatchers who manage on-hold jobs frequently and inform them about the new show/hide preference and the hold reason display in the job details flyout.