Control Network Campaign Filtering to protect your brand

  • Updated on Apr 30, 2026
  • Published on Apr 27, 2026
  • 1 minute(s) read
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This improvement lets you control which Autopilot campaigns your team sees so they use only approved Email and SMS campaigns.

Overview of marketing campaigns with filters and highlighted options for selection.

What's changing?

Before, enterprise networks using Marketing Pro Autopilot saw a mix of ServiceTitan campaigns and their own franchise-branded campaigns in the Autopilot Library. It was hard for locations to tell which campaigns were network-approved, which raised the risk of sending off-brand messages. With Network Campaign Filtering, Marketing Pro Enterprise accounts now get a Source filter in the Autopilot Campaign Library and Campaign Calendar. After campaigns are pushed from Marketing Pro Enterprise using Push as Template, the filter shows only Network Campaigns by default so locations see approved, branded campaigns first, while still allowing them to view ServiceTitan campaigns when they need more options.

Resources

Before and After

Before (Current)

  1. Open the Autopilot Campaign Library.

  2. See ServiceTitan campaigns and franchise-branded campaigns mixed together.

  3. Try to guess which campaigns are approved by the network.

  4. Risk picking a generic campaign that does not match brand rules.

Impact: Brand control is harder, and locations may launch campaigns that do not follow network standards.

Try the current workflow in your account.

After

  1. Open the Autopilot Campaign Library.

  2. The Network filter is set to show Network Campaigns by default for eligible enterprise networks.

  3. Pick from network-approved campaigns that match franchise branding.

  4. If needed, change the filter to also show ServiceTitan campaigns for extra ideas.

Impact: Locations see approved network campaigns first, protect brand standards, and still have the option to explore more campaigns when needed.

Test the changes in the NEXT environment.

Who uses this feature

  • Residential Service and Replacement

  • Administrators, Managers

  • Region availability: All regions

 

How it works for your industry

Residential Service and Replacement

  • Use the Push as Template feature in Marketing Pro Enterprise and the Network Campaign Filtering will ensure every franchise location can see the same branded tune-up and maintenance campaigns across your territory.

  • Keep national brand rules in place while still letting locations browse ServiceTitan campaigns when they need fresh ideas for slow seasons.

How to Prepare?

  1. Have an administrator reach out to Support or your CSM to have Marketing Pro Enterprise enabled.

  2. Confirm which administrators or managers will create and push Network Campaigns from Enterprise Hub.

  3. Identify who is allowed to launch Autopilot campaigns in each location and show them how to use the Autopilot Library to deploy campaigns.

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