Technician Shift details not appearing on the Dispatch BoardLast updated on 05/12/2023
This guide will walk you through how to make Technician Shift details show up on the Dispatch Board in ServiceTitan.
LEGAL DISCLAIMER: This article was created from a ticket used to solve a specific tenant issue, and has not been verified by an SME. Nothing stated in this article should be construed to be legal advice. The content in this article is provided “as is” and no representations are made that it is error-free. ServiceTitan disclaims all liability for any problem that might arise from using this article to troubleshoot an issue within your environment.
After scheduling a Technician Shift, the shift details aren’t showing up on the Dispatch Board.
Technician Shifts only appear as a color-coded bar on the Dispatch Board. If you want a shift to appear in detail, after you create the shift, create a non-job event that includes the shift details.
Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.
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