Service Titan Knowledge Base

QBO Error: Attempt to update QBO Item has failed with the following error: 400 - BadRequest ValidationException was thrown. 6200 - The account period has closed. Account Period ClosedLast updated on 05/12/2023

This article explains how to resolve the QBO Error: “Attempt to update QBO Item has failed with the following error: 400 - BadRequest ValidationException was thrown. 6200 - The account period has closed. Account Period Closed”.


Problem

The 400 Bad Request Error is an HTTP response status code that indicates that the server was unable to process the request sent by the client due to invalid syntax. In other words, something in the batch you are exporting from ServiceTitan to QBO is out of alignment. In the case of the error “The account period has closed. Account Period Closed” this means that you have set a date in your QuickBooks Online that does not allow transactions from posting before that date so an error has occurred.


Solution

Change the closing date in QBO

Before you start, sign in to QuickBooks Online as a primary admin or company admin. Only admins can make these changes. To change your closing date in QBO:

  1. Go to Settings icon-settings.png and then select Accounts and Settings.

  2. Select the Advanced tab.

  3. Select Edit Edit icon in the Accounting section.

  4. Change the closing date. Note: To change your password, just enter a new password and confirm it.

  5. Select Save and then Done.


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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.


Disclaimer: Information provided in this article is for informational purposes only and it should not be construed to be legal advice. Information provided in this article may also not constitute the most up-to-date legal or other information. You should not act or refrain from acting on the basis of any information in this article to meet any compliance requirements without seeking independent legal or other professional advice.