New
Technicians
Use the new Today tab and pull to refresh: You can now use a tab called Today, which allows you to see jobs assigned for today and reserves the Upcoming tab for future jobs. You can also pull to refresh the app and see the last time the app was refreshed. For more, see Explore the main layout of the ServiceTitan Field Mobile App.
Track tasks for service agreement jobs: If your account is configured for it, you can now track job and equipment tasks related to service agreements directly in the job. This optimizes service agreement job workflows. For more, see Track equipment-related tasks in the ServiceTitan Field Mobile App.
Create, edit, and send purchase orders (POs): Now, you can create, edit, and send POs directly from a job. This reduces the burden on your office team. For more, see Create, send, and edit purchase orders in the ServiceTitan Field Mobile App.
Fill out required forms upon arrival: If your office creates a required arrival form, you’re now prompted to fill it out after tapping Arrive before you can proceed. This ensures safety compliance and helps you identify potential hazards before starting work. For more, see Use required arrival forms in the ServiceTitan Field Mobile App.
Add asset numbers and scan barcodes on equipment: Now, you can associate a unique asset identifier to a piece of equipment that’s specific to your shop, in addition to the model and serial number. You can also use barcode scanning to input data and search for matches. These updates enhance your equipment workflows. For more, see Manage equipment in the ServiceTitan Field Mobile App.
Compare budgeted vs. actual timesheet hours: If your account is configured for it, you can now track timesheets for a job against the total sold hours. This gives you more visibility into how your time is tracked. For more, see Compare the different ways to use Flexible Timekeeping with the ServiceTitan Field Mobile App.
Improvements
Technicians
Track your work with timekeeping enhancements: You can now collapse pay periods, view overtime rules, and set durations on your timesheets. These updates improve your timekeeping workflows. For more, see Compare the different ways to use Flexible Timekeeping with the ServiceTitan Field Mobile App.