Service Titan Knowledge Base

Run the Price Setup WizardLast updated on 03/23/2022

The Price Setup Wizard sets service and equipment item prices across subcategories, categories, or your entire pricebook. The wizard calculates prices based on the billing rates, mark-ups, surcharges, and member discounts that you set, saving you time when setting up your pricebook. Also, the Pricebook Setup Wizard takes the guesswork out of pricing, helping you maximize profitability.


Things to know

  • The Price Setup Wizard lets you set flat-rate pricing for your service and equipment items—costs, labor, and surcharges are bundled under a single price.

  • You can edit prices for individual items after you run the wizard.

  • If you have inventory tracking enabled, material and equipment costs are calculated using costs from the Primary Vendor for that item. Account configuration is required to use inventory tracking. Please contact your success or implementation manager for details.

  • Material mark-ups settings are also used to mark up equipment costs.

  • If a customer’s membership includes a discount, the discount is applied to the standard price. If the membership discounted price and the member price as calculated by the Wizard are different, the lesser price is used on the invoice or estimate.

  • For pricing calculations, see Understand Price Setup Wizard calculations.


Prepare your pricebook

Before you use the Price Setup Wizard, make sure to do the following:


Run the wizard

To set prices:

  1. Go to the navigation bar and click Pricebook. Then, in the side menu, click Price Setup. The Price Setup Wizard opens.

  2. Under Services, select the categories or subcategories you want to set prices for. Note: When you select a category, any current price settings display in the PRICEBOOK MODIFIER section. Tip: Select Select All to set prices for all items. Click the Expand icon next to a category to expand its subcategories.

  3. In the PRICEBOOK MODIFIER section, under Primary, enter pricing rules for items within the selected categories:

    • Billable Rate—Amount charged per hour for labor. Multiplied by the number of sold hours for a item when calculating prices.

    • Surcharge ($)—Flat fee added to the item price. For example, a dispatch fee.

    • Surcharge (%)—Percent of the item price added as a surcharge.

    • Member Discount—Percent discount applied for jobs at service locations with a membership

  4. Select whether you want the member discount to apply to:

    • Labor only

    • Labor and service

    • Labor, service, and surcharges

    Note: Service is material and equipment costs including markups.

  5. Under Add On, enter pricing rules for when the item is an add on for another item on an estimate or invoice.

  6. When you’re done, click NEXT.

    The pricing table opens.


Review prices

The pricing table shows all items within the categories you selected. Under CURRENT PRICING are the standard price, member price, standard add-on price, and the member add-on price currently used in your pricebook. Under NEW PRICING are the revised prices calculated by the Price Setup Wizard based on your pricing rules.

Review the prices for your items:

  • To discard your changes and return to the Price Setup Wizard, click GO BACK.

  • If all looks good, click SAVE to update your pricebook with the new pricing. The Pricebook History screen opens.


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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.