Service Titan Knowledge Base

Check your Dialpad versionLast updated on 03/22/2022

Make sure you have the latest Dialpad version to access product updates, bug fixes, and performance enhancements. We recommend you update your Dialpad as an out-of-date version can lead to performance, call connectivity, and audio issues.


Things to know

You can configure your Dialpad settings to automatically update to the latest version or you can receive notifications when an update is available.


Update Dialpad

When a new version of the Dialpad desktop app is available, you receive a banner notification to update the app. If you’re not on the latest version, you can do a fresh reinstall or update your Mac or Windows native app when you receive notifications on available updates.

Update Dialpad in MacOS

If an update is available for MacOS, you’re prompted to restart the Dialpad MacOS native app. The update is applied automatically.

Update Dialpad in Windows
  1. Open the Windows native app.

  2. Use the Alt key to display the Help menu.

  3. Click File and select Check for Update.

If an update is available, you’re prompted to restart Dialpad. The update is applied automatically.


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Important note: Some features may not be currently included in your account and additional configuration may be required. Please contact technical support for details.