What Should the Total Price Be for a $1200 Annual Service Agreement with Monthly Billing?

Problem

When setting up a service agreement to be billed monthly for $100, totaling $1200 for the year, there is confusion about whether the total agreement price in Step 5 Pricing should be $1200 or $100.

Solution

By following these steps, the service agreement will be set up correctly for monthly billing at $100, totaling $1200 annually.

Setup Total agreement price

1. Open the customer record and navigate to the Service Agreements section.

2. Click + Create Agreement.

3. Complete the required fields and proceed to Step 5: Pricing.

4. Ensure the Total Agreement Price is set to $1200 for monthly billing at $100.

5. Click Continue to Next Step to save and move to Step 6: Billing Schedule and Payment Terms.

6. Verify the billing schedule is set to Monthly to divide the $1200 total across 12 months.

7. Click Continue to Next Step.

8. At Step 7: Preview and Send, review the document to confirm the pricing details and billing schedule are accurate.

9. Finalize the service agreement and save your changes.