View timesheet entry audit trail

Overview

Use the Audit Trail to see any changes made to your employee or technician timesheets.  

Access Audit Trail

1. Open the Timesheets screen either through the Time Clock, Dispatch Board, or a Job.

2. Click Morenext to a timesheet entry, then click View Audit Trail.
   

3. On the Audit Trail that opens, you can:

   1. View the timesheet entry details. If you don’t need to see this, click Hide Timesheet Entry Details.
      

   2. View a list of all changes or updates to a timesheet entry, including the date and time, username and user type of the person who made the change, which action occurred, and the details before and after the change was made.
      

   3. Use the filters to filter the list by Date, Username, User Type, Action, or Field.
      

Want to learn more?

• Visit ServiceTitan Academy to enroll in Introduction to Flexible Timekeeping