Overview
Facilitated by ServiceTitan Integrated Financing, Financeit Financing enables you to offer your customers an easier way to pay for major services using instant and paperless financing options in ServiceTitan Mobile.
Who uses this feature
Administrators and office employees
For Canada customers only
Feature configuration
Account configuration is required to use this feature. Please contact the ServiceTitan Financing team at financing@servicetitan.com.
Things to know
Before using this feature, you need to set up Financeit in ServiceTitan. Once your account is set, your technicians can use Financeit in ServiceTitan Mobile.
If you make updates to Financeit in ServiceTitan on the office side, your technicians need to download the Pricebook and sync changes in the mobile app for any updates to appear on their end. This must be done for technicians to see a Financeit Financing payment type when recording payment for an invoice.
The Letter of Completion must be signed by the customer for your business to receive funds for each invoice.
You can present the Letter of Completion to customers in either French or English.
If you're completing a loan application with a customer and there's an issue with the application, you'll need to contact Financeit. ServiceTitan facilitates this integration and access to Financeit Financing options, but Financeit manages the loan application. Call Financeit at 1-888-536-3025 or email them at service@Financeit.io.
Benefits of using Financeit Financing
Enable your team to close larger deals on the spot, boosting revenue
Give your technicians opportunities to upsell higher-end equipment and services
Eliminate paperwork, enabling your customers to experience a quick and easy loan application process
Get instant financing/loan application decisions in a matter of seconds
Access to an advanced yet easy-to-use fintech solution, giving you a competitive edge
Set up Financeit in ServiceTitan
Go to the navigation bar and click Settings
.In the side panel, click Integrations > Financing.
Click Financeit Accounts.
In the Default Account Settings, enter the Partner ID and the account email.
Tip: When you click Add Account, you can add more accounts with different partner IDs.
Under Application Emails, enter the email address and click Add. This enables you to add email addresses for office employees who should be receiving emails about Financeit. This includes approvals, denials, and anything else related to Financeit.
Note: By default, the main account email address is already added and cannot be deleted. If you don't add more recipients, Financeit-related emails will only be sent to that email address.
In the Excluded Business Units, select the business unit you want to exclude from the dropdown.
When you're done, click Save.
Set up Financeit Custom Financing in ServiceTitan
Click Financeit Custom Financing.
In the Default Rule, click Add Financing Rule.
Enter a rule name.
Select a business unit.
Click Next.
Select a Financeit plan.
Select an amortization from the dropdown.
Click Next.
Note: You can select up to one Financeit financing plan for a technician.
Review the selected plan and click Finish.
Click Financing Display Settings.
Go to Presentation Settings and select a presentation type. This content is what your customers see when applying for Financeit in ServiceTitan Mobile.
Note: The Lead with total price presentation type is selected by default, but you can choose one that fits your business needs. As low as option will only show as an option when the estimate is more than $1,000.
Select the Show Estimated Financing on Printed Estimates toggle if necessary.
When done, click Save.
If you want to learn more about your Financeit integration? Click the Financeit Accounts tab in Financing. Here you'll find your partner ID, main email address that will be used by default for any Financeit communication sent by Financeit, and other details. You can request to add another account as needed. Note that only ServiceTitan can add or update these details for you. For more information or change requests, contact financing@servicetitan.com.
Record Financeit Financing payment for an invoice in ServiceTitan
You can also take customer payments from the office:
Click Collect and apply payment.
Enter the amount and select Financeit Financing from the Type dropdown.
Add a memo and other information as needed.
When you're done, select whichever option is applicable to your payment process: Save, Save & Batch, or Charge Account.