Sporadic increase in task pricing on invoices

Problem

Users notice that task pricing on invoices increases unexpectedly when POs are received. The job audit trail may show that a person is calculating these prices, but it happens automatically. This issue is sporadic and not consistent across all invoices.

Solution

By following these steps, you should be able to identify and resolve the cause of sporadic increases in task pricing on invoices when POs are received.

Sporadic increase in task pricing on invoices

Identify if Weighted Average Costing is Enabled

1. Go to Settings > Inventory > Configuration > Inventory tab.

2. Check if Weighted Average costing is enabled. This setting causes the system to recalculate prices when a PO is received.

Review Invoices and POs

1. Look at the audit trail for an invoice where you noticed the price increase.

2. Note if the system shows messages like calculated pricing on the invoice without manual intervention.

3. Compare POs and invoices where the issue occurred to those where it did not.

4. Try to identify any differences in how the POs were processed or in their timing.

5. If you find that Weighted Average costing is causing the issue and it does not align with your business needs, consider switching to Standard Costing back in Settings.