Overview
If you canceled a payment, you can resubmit the payment for processing.
Who uses this feature
Administrators, office employees, managers, accountants, and bookkeepers
Applies to all business types
Applies to all trades
Feature configuration
Account configuration is required to use this feature. Please contact Technical Support for details.
The Purchasing Module is required to use this feature.
Permission is required to use this feature. Please contact the account administrator on your team.
Things to know
If you haven’t already enabled Payables, see Set up Accounts Payable.
Cancel a payment
Go to the navigation bar and click Accounting.
In the side panel, click Payments.
Click the Canceled tab.
Click the payment that you want to resubmit.
Tip: Use the filters to quickly find a payment.
On the payment record that opens, click Re-submit for Approval.
On the confirmation pop-up that opens, click Cancel Transaction to confirm that you want to cancel the transaction.
The payment record status updates to Ready for Approval.