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Fill out a Refrigerant Tracking form during a job in the ServiceTitan Field Mobile App

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Overview

As an HVAC technician, you can log refrigerant activity — amounts added, recovered, recycled, or disposed of — directly from the ServiceTitan Field Mobile App while you are on the job. Recording this activity on the correct piece of equipment keeps an accurate history on that asset and supports your company's recordkeeping.

Note: The Refrigerant Tracking form must be configured in your ServiceTitan account before you can use it. If you don't see the form, contact your office administrator. For more, see Set up and use Refrigerant Tracking for EPA recordkeeping.


Who uses this feature

  • Technicians

  • Applies to all business types

  • Primarily benefits HVAC trades

Feature configuration

  • Account configuration is required to use this feature. Please contact Technical Support for details.

  • The View forms permission is required to use this feature. Please contact the account administrator on your team.

Things to know

  • After adding the Refrigerant material item to the job invoice, open the form on the correct piece of equipment so the activity ties to the right asset.

  • The form syncs automatically when you complete it; if you're offline, it uploads once you're back in range.

  • Completed forms stay attached to the equipment asset record — you and the office can review past activity on that asset later.

  • If the form is set as required, you must complete it before you can complete the job.

Best practices

  • It is recommended to always open the form on the correct equipment so the activity ties to the right asset.        

    Note: If the form is configured as an Equipment form in the office, you can still link it to the correct equipment after it's created by tapping More A simple icon in the shape of three dots, lined up horizontally.> Manage Links in the mobile app. If a refrigerant material wasn't added from the equipment page, you can link it to the correct equipment later by opening the equipment page in the invoice and tapping Add next to Sub-Items.

  • Double-check the refrigerant type and pounds before completing—these are the values your office relies on for billing and recordkeeping.

  • If a smart field looks wrong (for example, the wrong equipment), fix the underlying record or check with your office rather than overwriting it inaccurately.

  • If the form is required, you'll need to complete it before you can complete the job.

EPA Compliance Requirements

Refrigerant recordkeeping is largely governed by EPA Section 608 and the AIM Act. In practice, that means accurately capturing:

  • The refrigerant type

  • The quantity added, recovered, recycled, or disposed of

  • The equipment the activity applies to

  • Your technician certification details

  • Any leak/verification details after a repair

Recording this information completely and on the correct equipment is the most important thing you can do in the field. Thresholds and obligations change over time and vary by location—confirm current requirements with your office.

Fill out the Refrigerant Tracking form during a job

Open the refrigerant form for the equipment you serviced so the activity is recorded to the correct asset.

Note: The fields on the form depend on your office's setup.

  1. In the Home section of the Field Mobile App, open your assigned job.Current job details showing working status, time, and location for ducting task.

  2. Tap Dispatch and then mark yourself as arrived on site.

  3. Tap Add, and then Invoice Item and add the Refrigerant material to the job invoice.

  4. Tap Equipment, then go to the specific piece of equipment on the job.User interface showing equipment details with an option to add new equipment.

  5. Go to Forms.

  6. Tap Add Form and select the Refrigerant Tracking form from the list.Current forms section showing no linked forms and an option to add a form.

  7. Review the smart fields that are filled in automatically– job number, location, equipment details. Confirm they're correct.

  8. Select the Refrigerant Type from the dropdown (for example, R-410A, R-22, or R-32).

  9. Add one or more Refrigerant Entries. For each entry, specify:        

    • Activity type—adding, recovering, recycling, or disposing

    • Quantity in pounds

    • Any additional context in the optional fieldsUser interface for entering refrigerant details with options for media and notes.

  10. When finished, tap Complete.

The form is saved to the equipment asset record and syncs to the office automatically. If you're offline, it uploads once you're back in range.

Note: Completed forms stay attached to the equipment asset record. You and the office employees can review past refrigerant activity on that asset during future appointments.

For more, see Complete and send forms in the ServiceTitan Field Mobile App.

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