Manage the Reserve with Google Integration

Overview

After you set up the Reserve with Google Integration, you can edit the integration details or turn off the integration if needed.

Administrators, marketing managers, operations managers, project managers, CSRs, and anyone who receives leads from Reserve with Google
Primarily for Residential Service & Replacement business types

For additional support:

If you don't have a Google Business Profile, you can create, claim, and verify your profile here.
If you have questions about configuring the Reserve with Google Integration in your ServiceTitan account, please contact integrations@servicetitan.com.

The Reserve with Google integration in ServiceTitan is managed through WorkConnect. For more, see WorkConnect overview.
If you don't already have a Google Business Profile, you need to create one before you can begin working with the Reserve with Google integration in ServiceTitan.
Only Administrator or Owner roles in ServiceTitan can accept the data agreement and set up the integration.
After you set up the integration, ServiceTitan automatically creates and associates a Reserve with Google marketing campaign.
Scheduling Pro customers can leverage their widget for an enhanced booking experience.
When someone requests a job through Reserve with Google, they can select an SMS consent box after entering their phone number. If they consent, they'll receive SMS updates about their request and any job appointments. If they don't consent, their notification preferences are turned off in ServiceTitan to comply with telecom regulations and respect their communication preferences.
For further consideration as it pertains to Google Local Services Ads (GLSA), please see the Things to know section in Reserve with Google Booking Integration.