How to Resolve Issues with Dialpad Voicemail and Spam Folder

Problem

You are unable to delete voicemails from the main call center and cannot access the spam folder in the Dialpad iPhone app. You used to have access to the spam folder and could delete voicemails, but now you cannot.

Solution

1. Check if you have the appropriate permission to delete voicemails in Dialpad. If you do not have the permission, contact your administrator to enable it.

2. If you are still unable to delete voicemails, uninstall and reinstall the Dialpad app on your iPhone.

3. If you are still unable to delete voicemails, contact ServiceTitan Technical Support for further assistance.

4. If you cannot access the spam folder in the Dialpad iPhone app, contact ServiceTitan Technical Support for further assistance.

Note: The issue with the spam folder may be related to the latest update. If you are unable to access the spam folder, it may only be available on the computer.