How to add a direct desk number to your ServiceTitan profile

Problem

You want to know how to change your Office Phone number in ServiceTitan.

Solution

1. Go to the navigation bar and click Settings.

2. Click People > Employees.

3. Find your employee profile and click Edit.

4. In the Contact Information section, enter your number in the Office Phone field.

5. Click Save Changes.

Note: If you use your cell number, ServiceTitan will call that number and then connect you with the customer. It is always best that everyone has their own number listed in their employee profiles to avoid issues with outbound calls.