How can the technician's time off be shown on the schedule?

Introduction

Use Technician Shifts to mark PTO on the schedule and improve job booking efficiency.

Problem

You want to know how to mark when a technician is taking PTO in ServiceTitan.

Solution

Workflow Summary

Use Technician Shifts to ensure technicians' PTO is visible on the Dispatch Board, aiding in efficient job booking.

Show a technician's time off on the schedule

1. Go to the navigation bar and click Schedule.

2. Click the Technician Shifts tab.

3. Click Create Shift.

4. Click Time Off.

5. Enter details.

6. Enter time off for a single technician or multiple technicians. This will display a Time Off block for those hours or days.

7. When finished, click Add to schedule.