Quick Start Guide
Ferguson Product and Pricing Integration
After your Ferguson integration is configured, activate your supplier integration, set up your Ferguson catalog, and receive your customer-specific pricing.
1
Map Your Account
- Go to the navigation bar and click Settings ⚙ > Integrations > Vendor Integrations > Full Procurement.
- Select Ferguson and follow the steps on the Integration Setup screen:
- Link Vendors: Select and link Replenishment vendors.
- Enter Ferguson Account Number: Enter your Account Number and Zip Code.
- Map Account: Review the list of your Account Numbers. Map accounts to Business Units or Trucks & Warehouses.
- When finished, click Activate.
2
Set Up Your Pricebook
Option 1: Upload Purchase History
- Go to Pricebook > Pricebook Connect > Catalogs.
- Select a provider and click Upload Purchase History.
- Follow the Import Purchase History steps.
- Map matched items or add unmatched items as net new.
Option 2: Add Net New Items
- Go to Pricebook > Pricebook Connect > Catalogs, select a catalog to browse.
- Select items or categories and click Add to Pricebook. For more, see Add provider catalog items to your pricebook with Pricebook Connect.
3
Manage Your Pricebook
Vendor cost updates flow through nightly. Manually update items or enable Auto Updates in Pricebook > Pricebook Connect > Updates.
- On the Updates screen, click the Provider dropdown and select Ferguson.
- Click Auto ⚙, and then select Auto Update for the fields you want to update automatically. This automatically updates costs for both equipment and materials.
4
Manage Your Purchase Orders (POs)
- After you've mapped your catalog and are monitoring any updates, create purchase orders (PO) and send them to Ferguson.
- When creating a purchase order, add Ferguson catalog items directly to your PO, even if they're not in your pricebook.
Questions
- For integration onboarding or workflow-related inquiries, contact your dedicated ServiceTitan representative or ServiceTitan Support at support@servicetitan.com.
- For account credentials or purchase history inquiries, contact the Ferguson eProcurement team at technology.solutions@ferguson.com.
Please contact your ServiceTitan Representative or ServiceTitan Support for more details.