Ferguson Product and Pricing Integration

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Quick Start Guide

Ferguson Product and Pricing Integration

After your Ferguson integration is configured, activate your supplier integration, set up your Ferguson catalog, and receive your customer-specific pricing.

1

Map Your Account

  1. Go to the navigation bar and click Settings ⚙ > Integrations > Vendor Integrations > Full Procurement.
  2. Select Ferguson and follow the steps on the Integration Setup screen:
    1. Link Vendors: Select and link Replenishment vendors.
    2. Enter Ferguson Account Number: Enter your Account Number and Zip Code.
    3. Map Account: Review the list of your Account Numbers. Map accounts to Business Units or Trucks & Warehouses.
  3. When finished, click Activate.
2

Set Up Your Pricebook

Option 1: Upload Purchase History

  1. Go to Pricebook > Pricebook Connect > Catalogs.
  2. Select a provider and click Upload Purchase History.
  3. Follow the Import Purchase History steps.
  4. Map matched items or add unmatched items as net new.

Option 2: Add Net New Items

  1. Go to Pricebook > Pricebook Connect > Catalogs, select a catalog to browse.
  2. Select items or categories and click Add to Pricebook. For more, see Add provider catalog items to your pricebook with Pricebook Connect.
3

Manage Your Pricebook

Vendor cost updates flow through nightly. Manually update items or enable Auto Updates in Pricebook > Pricebook Connect > Updates.

  1. On the Updates screen, click the Provider dropdown and select Ferguson.
  2. Click Auto ⚙, and then select Auto Update for the fields you want to update automatically. This automatically updates costs for both equipment and materials.
4

Manage Your Purchase Orders (POs)

  1. After you've mapped your catalog and are monitoring any updates, create purchase orders (PO) and send them to Ferguson.
  2. When creating a purchase order, add Ferguson catalog items directly to your PO, even if they're not in your pricebook.

Questions

  • For integration onboarding or workflow-related inquiries, contact your dedicated ServiceTitan representative or ServiceTitan Support at support@servicetitan.com.
  • For account credentials or purchase history inquiries, contact the Ferguson eProcurement team at technology.solutions@ferguson.com.

Please contact your ServiceTitan Representative or ServiceTitan Support for more details.