Enter military and diplomatic addresses

Overview

Your account can be configured to support USPS-sanctioned military and diplomatic addresses. You can enter military and diplomatic addresses anywhere you can enter a billing address. This helps you accurately route invoices to serve a broader customer base.

Things to know

• You can only enter a ZIP code sanctioned by the USPS for overseas military and diplomatic mail. For more, see Military & Diplomatic Mail (USPS).

• You can only add a military or diplomatic address as a bill-to address on the Customer Record. You can’t add it as a service location address on a Location Record.

• If you’re creating a new Customer Record, this option is only available after you select The customer is different from the Tenant.

Enter a military or diplomatic address

1. While adding a new customer or editing an existing customer record, select Is this a military/diplomatic address?
   

2. After you select, Is this a military/diplomatic address, new dropdown options appear.
   

3. Select one option each from the APO/FPO/DPO dropdown:

   1. APO: Army Post Office (U.S. Army and U.S. Air Force)

   2. FPO: Fleet Post Office (U.S. Navy and U.S. Marine Corps)

   3. DPO: Diplomatic Post Office

4. Select one option from the AP/AA/AE dropdown:

   1. AP: Armed Forces Pacific

   2. AA: Armed Forces (the) Americas

   3. AE: Armed Forces Europe

5. Add a USPS-sanctioned ZIP code for the address.

6. Enter the rest of the customer’s information as usual, including name, street address, phone number, and email address.

7. When finished, click Save.

Want to learn more?

See Call Booking