Overview
ServiceTitan lets you email bulk invoices to multiple customers all at once. This helps you save time from having to compose and send out individual emails. You can bulk email batched and unbatched invoices.
Who uses this feature
Administrators, office employees, managers, accountants, and bookkeepers
Applies to all business types
Applies to all trades
Feature configuration
Account configuration is required to use this feature. Please contact Technical Support for details.
Accounting and email permissions are required to use this feature. Please contact the account administrator on your team.
Things to know
You can bulk email batched and unbatched invoices.
To email a single customer, follow the same steps and select one customer checkbox instead of multiple.
Customers require an email address and notification settings turned on to receive an emailed invoice. Otherwise, their checkbox will be grayed out and unavailable for selection.
Customers with multiple invoices can have their invoices combined into a single statement and emailed.
Bulk email batched invoices
Use the email all functionality on the Batch/Export Transactions screen to send batched invoices to multiple customers at once.
To bulk email batched invoices:
Go to the navigation bar and click Accounting. In the side menu, click Batch/Export Transactions.
Click the Select a batch dropdown and select a batch for which you want to bulk email the invoices.

Click Batched

In the Invoices section, click email all.

The Bulk Email pop-up opens. The Sent column displays the date of the most recent email. It displays Not sent if an email was not sent.
To include the attachments associated with the job invoice, select Include all attachments.
To include the forms associated with the job invoice, select Include all forms.
When you’re finished, click Bulk Email.
Bulk email unbatched invoices
Use the Email All functionality on the Invoices screen to email invoices to multiple customers at once.
To bulk email invoices:
Go to the navigation bar and click Accounting.
In the side menu, click Invoices.
Select the invoices you want to send.
Click Actions and select Email Invoices.
On the Compose Email screen that opens, edit and review the email content.
When finished, click Send.
The emails are then sent individually to your customers.

Want to learn more?
See Invoicing