You want to know how to activate the auto-classification of spam calls in ServiceTitan.
Solution
Go to the ServiceTitan dashboard.
Click the Phones tab.
Note: There is no current option to auto-classify spam calls if you use basic phones. If you want to auto-classify spam calls, you need to upgrade to Phones Pro. To get started with Phones Pro, request a demo on our Pro Products page, or reach out to your Customer Success Manager (CSM) or Pro Account Manager.
Within Phones Pro, different advanced settings prevent spam calls.
ServiceTitan's integrated phone system that routes calls, records conversations, and connects call data to job and customer records.
What it does: Gives businesses a CSR productivity platform with call tracking, recording, and booking analytics built into the same system as their jobs.