What does the total agreement price (TAP) mean when setting up pricing for a service agreement, and does it apply per quarter?

Problem

When setting up a service agreement, you may wonder if the total agreement price (TAP) applies per quarter.

Solution

To apply the total agreement price (TAP) amount quarterly, you need to set the Billing Schedule as Quarterly, or select Time of Service, and make sure to include four visits for the service agreement.

Set the service agreement billing schedule

1. Go to the customer profile.

2. Go to the Service Agreements tab.

3. Click Create Service Agreements or edit a service agreement that is in Draft status.

4. In Step 5: Pricing, enter the Total Agreement Price.

5. Move forward to Step 6: Billing Schedule and Payment Terms.

6. Based on the Billing Schedule that you select:        

   • Time of Service: An invoice is generated at the time of each visit.

   • Upfront: One invoice for the total agreement price.

   • Biannual: 2 invoices per year.

   • Quarterly: 4 invoices per year.

   • Every Other Month: 6 invoices per year.

   • Monthly: 12 invoices per year.