Key workflows
Core workflows for using Payroll & Timekeeping.
Legacy Timekeeping
Save time, reduce errors, and minimize paperwork with automated time tracking.
Flexible Timekeeping
Track time for both office users and technicians within one cohesive system. Available for Commercial Service and Replacement businesses.
Differences between Legacy Timekeeping and Flexible Timekeeping
Understand the key changes and how the two systems compare.
Legacy Timekeeping
Technician Work Order Time — Driving and Working (dispatch and arrive to cost time to a work order)
Technician Non-Job Time — Non-Job Events (technician actively logs into what is happening outside the work order)
Technician system-generated Idle Time (time not applied to a work order or non-job event)
Office time tracking — one straightforward method, not applicable to work orders or projects
Flexible Timekeeping
Work Order Time is any time entry where a work order number is added — time can also be tied to a project without a work order
Technicians don't have to be assigned to a work order or project to have their time added
Any office employee can also add their time to any project or work order
Non-job events no longer tied to timekeeping — they exist only for scheduling
System-generated idle time tracking is available — configure idle time in Settings > People > Payroll > Idle Time
Office time can be tracked the same as technician time
Payroll Management
Works with both Legacy Timekeeping and Flexible Timekeeping to save time, reduce errors, and minimize paperwork.