How do I send job booking texts to technicians?
- Updated on Jul 11, 2026
- Published on Mar 19, 2026
Prev Next Problem
ServiceTitan does not have a direct equivalent to customer booking texts for technicians outside of the Alerts feature.
Solution
Follow the steps below to solve the issue.
Use alerts
Go to the top toolbar and click Settings
.
In the side panel, click Integrations > Alerts.
Set up SMS notifications for technicians.For more, see Use alerts.
Technicians can also manually review their upcoming jobs in ServiceTitan Mobile.
Targeted text message campaigns sent to customer segments through Marketing Pro.
What it does: Reaches customers on the highest-open-rate channel (SMS) with time-sensitive promotions, reminders, and service offers.
Also called: Text marketing, SMS marketing
Tags: Marketing Pro
See the full glossary →
a.k.a. Text Campaigns
Was this article helpful?