Can I make the Arrival Window feature optional in ServiceTitan?

Problem

You want to know if you can make the Arrival Window feature optional in ServiceTitan.

Solution

You can't make arrival windows optional for CSRs, but you can turn the feature on or off based on your preference. To do this:

1. Go to Settings > Operations > Work Order Booking.

2. Under the Configure Fields on Work Order Booking Screen section, select or deselect Arrival Windows based on your preference.

3. When finished, click Save.