--- title: "Use Tap-to-Pay in ServiceTitan Mobile" slug: "use-tap-to-pay-in-servicetitan-mobile" tags: ["Area - ST Mobile (Legacy)", "Role - Technician", "Focus - Construction", "Focus - Service Replacement", "Type - Commercial", "Type - Residential"] updated: 2026-10-16T03:32:49Z published: 2026-10-16T03:32:49Z canonical: "help.servicetitan.com/use-tap-to-pay-in-servicetitan-mobile" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Use Tap-to-Pay in ServiceTitan Mobile ## Overview Tap-to-Pay on Mobile allows quick, secure card-present transactions, saving time and lowering credit card fees compared to manual keyed-in transactions. You can accept payments with Tap-to-Pay directly with your mobile device without having to use a credit card reader. --- ### #### Who uses this feature - Technicians - Applies to all business types - Applies to all trades #### Feature configuration - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. ## Things to know - To use Tap-to-Pay directly on your mobile device, make sure NFC and contactless payments are enabled in your mobile device's settings where applicable. - For a mobile phone, you must have ServiceTitan Mobile installed on your device in order to directly accept payments through Tap-to-Pay. - If you're using Tap-to-Pay with TSYS, your transaction detail is located in the *External Payments* screen found in the Accounting sidebar. - Tap-to-Pay directly on an iPad is not available as iPads don't support NFC. For more, see the *Device Transition from tablet to phone section* below. - Tap to Pay directly on Android tablets is only available if the tablet supports NFC. This is uncommon. We know it works and is supported on the [Samsung Galaxy Tab Active](https://www.samsung.com/us/business/mobile/tablets/galaxy-tab-active/) tablet. - Most modern phones support NFC and can be used in the device transition from tablet to phone workflow. - A device passcode or biometric is required on the NFC device for Tap-to-Pay to work. > [!NOTE] > **Note:** For more, see Adyen's system requirements [here](https://docs.adyen.com/point-of-sale/mobile-ios/requirements/) and ServiceTitan's system requirements [here](/v1/docs/system-requirements). ## Accept Tap-to-Pay Terms and Conditions on your mobile device after first login 1. Ensure a device passcode or biometric is in place to unlock the device. 2. Login to the ServiceTitan Mobile app using your credentials. 3. After a successful login, you'll be prompted to accept Tap-to-Pay terms and conditions. 4. Tap **Continue** to read the full terms and conditions and tap **Accept**. If you do not accept or cancel the process, you'll be prompted again when processing a Tap-to-Pay payment or when you login again. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-tap-to-pay-in-servicetitan-mobile-image-cs3wx4oq.png?sv=2026-02-06&spr=https&st=2026-11-03T20%3A01%3A48Z&se=2026-11-03T21%3A01%3A48Z&sr=c&sp=r&sig=Sig6mtFXC3jz9%2BHxifRXQUP%2FCrb9qFtt5hSc%2BX3G9rE%3D) ## Accept payments with Tap-to-Pay directly on your mobile phone or NFC enabled Android tablet 1. In ServiceTitan mobile, navigate to the invoice. 2. Tap **Pay**. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-tap-to-pay-in-servicetitan-mobile-image-lyklqwxy.png?sv=2026-02-06&spr=https&st=2026-11-03T20%3A01%3A48Z&se=2026-11-03T21%3A01%3A48Z&sr=c&sp=r&sig=Sig6mtFXC3jz9%2BHxifRXQUP%2FCrb9qFtt5hSc%2BX3G9rE%3D) 3. Select **Full Balance** or enter a **Partial Balance**. 4. Tap **Tap to Pay**. The *Confirm payment details* screen opens. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-tap-to-pay-in-servicetitan-mobile-image-r3bnk0eg.jpg?sv=2026-02-06&spr=https&st=2026-11-03T20%3A01%3A48Z&se=2026-11-03T21%3A01%3A48Z&sr=c&sp=r&sig=Sig6mtFXC3jz9%2BHxifRXQUP%2FCrb9qFtt5hSc%2BX3G9rE%3D) 5. (Optional) To keep the card on file for future transactions, tap **Remember this card**. 6. Tap **Continue.** The *Hold Here to Pay* screen opens. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-tap-to-pay-in-servicetitan-mobile-image-c1cql421.png?sv=2026-02-06&spr=https&st=2026-11-03T20%3A01%3A48Z&se=2026-11-03T21%3A01%3A48Z&sr=c&sp=r&sig=Sig6mtFXC3jz9%2BHxifRXQUP%2FCrb9qFtt5hSc%2BX3G9rE%3D) 7. Once the payment is accepted, have the customer sign for the payment. 8. Tap **Done**. ## Device Transition from tablet to phone If you're using ServiceTitan Mobile on an iPad or non-NFC enabled Android tablet, you can scan a QR code using a different mobile device that has NFC capabilities and ServiceTitan Mobile installed to complete the payment transaction. To transition from a tablet to a phone for Tap-to-Pay: 1. From your tablet, navigate to the invoice in ServiceTitan Mobile. 2. Tap **Pay.** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-tap-to-pay-in-servicetitan-mobile-image-3rfsgwye.png?sv=2026-02-06&spr=https&st=2026-11-03T20%3A01%3A48Z&se=2026-11-03T21%3A01%3A48Z&sr=c&sp=r&sig=Sig6mtFXC3jz9%2BHxifRXQUP%2FCrb9qFtt5hSc%2BX3G9rE%3D) 3. Select **Full Balance** or enter a **Partial Balance**. 4. Tap **Tap to Pay**. The *Scan QR Code* screen appears. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-tap-to-pay-in-servicetitan-mobile-image-m1d4h2ss.jpg?sv=2026-02-06&spr=https&st=2026-11-03T20%3A01%3A48Z&se=2026-11-03T21%3A01%3A48Z&sr=c&sp=r&sig=Sig6mtFXC3jz9%2BHxifRXQUP%2FCrb9qFtt5hSc%2BX3G9rE%3D) 5. Use your NFC-enabled phone to scan the QR code on the tablet. The *Pay* screen opens on your phone. 6. On your phone, tap **Tap to Pay** and complete the transaction. 7. Return to the tablet and tap **Close** on the *Scan QR Code* screen. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/use-tap-to-pay-in-servicetitan-mobile-image-3iwd50cc.jpg?sv=2026-02-06&spr=https&st=2026-11-03T20%3A01%3A48Z&se=2026-11-03T21%3A01%3A48Z&sr=c&sp=r&sig=Sig6mtFXC3jz9%2BHxifRXQUP%2FCrb9qFtt5hSc%2BX3G9rE%3D)The system automatically refreshes with the updated payment details. ## Want to learn more? - Visit ServiceTitan Academy and enroll in [ServiceTitan Payments Essentials](https://servicetitan.docebosaas.com/academy/learn/learning-plans/8/servicetitan-payments-essentials) - See [Mobile Handbook](/v1/docs/download-servicetitan-mobile-handbook) - See [Troubleshoot Tap-to-Pay](/v1/docs/troubleshoot-tap-to-pay)