Overview
Each tenant in the SuiteApp can be assigned a Short Name to improve clarity and traceability across both systems. This Short Name appears on the tenant record and is automatically applied to synced transactions to help identify their origin.
Who uses this feature
Administrators, office employees, managers, accountants, and bookkeepers
Applies to all business types
Applies to all trades
Feature configuration
This feature is currently in Private Preview and available for specific accounts. It is subject to change.
Key behavior
The Short Name is configured during tenant setup in the SuiteApp.
When a transaction syncs from ServiceTitan to NetSuite, the Short Name is added as a prefix to the transaction number.
Example
If a tenant is created for the Alabama region with a Short Name of ALB, an invoice synced from that tenant might appear in NetSuite as ALB-3883-1.
This approach provides clear visibility into which tenant generated each transaction, which is especially useful in multi-tenant environments.