---
title: "Receive purchase orders in the ServiceTitan Field Mobile App"
slug: "receive-purchase-orders-in-fma"
tags: ["Area - Field Mobile App (FMA)", "Area - Inventory and POs", "Role - Technician", "Focus - Service Replacement", "Focus - Construction", "Type - Residential", "Type - Commercial"]
updated: 2026-10-29T11:30:10Z
published: 2026-10-29T11:30:10Z
canonical: "help.servicetitan.com/receive-purchase-orders-in-fma"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Receive purchase orders in the ServiceTitan Field Mobile App

## Overview

When an office employee creates a purchase order (PO) and marks it as *Sent* in ServiceTitan, you can receive the PO in the Field Mobile App. When you receive a PO, the PO is updated with a record of items you ordered and received. This helps you know when you have items that are required for a job before you start work.

> [!TIP]
> **Tip:** If the video doesn't play in full screen, tap **More** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-more-horiz.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D) then **Fit Screen** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-fit-screen.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D).

### Commercial businesses

[KB - Receive Purchase Orders in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/comxrgze50?web_component=true&seo=true&videoFoam=false)

### Residential businesses

[KB - Receive Purchase Orders in the Field Mobile App Video](https://fast.wistia.net/embed/iframe/pynncio6mg?web_component=true&seo=true&videoFoam=false)

---

### 

#### Who uses this feature

- Technicians
- Applies to all business types

#### Feature configuration

- The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see [System requirements and mobile app information](/v1/docs/system-requirements).
- If you're using the Field Mobile App and need support, please contact [Technical Support](http://go.servicetitan.com/ask) (through the office) or reach out directly to [support@servicetitan.com](mailto:support@servicetitan.com).
- The *Create purchase order* and *Edit purchase order in pending status* permissions are required to use this feature. Please contact the account administrator on your team.
- To complete certain workflows, the following is required. Please contact the account administrator on your team:
  - The [purchase order type](/v1/docs/set-up-purchase-order-types) must have *Display to technicians* enabled to receive POs and see them in the *PO Type* list selection in the Field Mobile App.
  - The [purchase order type](/v1/docs/set-up-purchase-order-types) must have *Allow permitted technicians to send and receive POs of this type* enabled to send and receive POs in the Field Mobile App.
  - If the *Purchase order receipt photo required* permission is enabled, you must upload a receipt for POs.

## Things to know

- Your office can set the [purchase order type](/v1/docs/set-up-purchase-order-types) to auto-receive. This is helpful for supply house runs and vendor counter pick-ups. Please contact the account administrator on your team to have this set up.

## Fully receive a purchase order in the Field Mobile App

1. Open the job (Residential) or Work Order (Commercial) and tap **Purchase Orders** in the *More* section of the *Job* tab. ![Job details showing delayed purchase order and no media available for this job.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-658slixw.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)
2. On the *Purchase Orders* screen that opens, select the PO you want to receive then tap **Start Receiving**. ![Purchase order details with items, company name, and a button to start receiving.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-zcbzi2e5.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)The *Receive PO* screen opens. The *Quantity Received* field is automatically pre-populated with the quantity requested. ![Receiving items for purchase order with quantity and cost details displayed clearly.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-3a8bc08i.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)
3. In the *Receipt Photo* section, tap **Add** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-add.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D). ![Form for receiving purchase order with item details and receipt photo upload option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-1x1x0hj2.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)
4. On the *Add Receipt Photo* pop-up that opens, take a picture of the receipt or upload the receipt photo from your phone.

> [!NOTE]
> **Note:** The **Add Receipt Photo** field may be mandatory or optional, depending on the permission set by your office.

![Interface for receiving a purchase order with options to add receipt photos.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-8vb12swi.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)
5. When finished, tap **Receive PO**. ![Purchase order details including item, quantity, cost, and receipt photo upload option.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-z8n58ce5.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)

The purchase order has been fully received.

![Purchase order showing received status for emergency parts from A & A Crane and Rigging.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-q1nx6t8w.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)

## Partially receive a purchase order in the Field Mobile App

1. Repeat steps 1-3 from the [section](/v1/docs/receive-purchase-orders-in-fma#fully-receive-a-purchase-order-in-the-field-mobile-app) above.
2. If what you want to receive is less than what you ordered in the PO, adjust this quantity in the *Quantity Received* field. ![Receiving items for PO #55835, highlighting missing quantity for 1-1/8" ACR 45 Elbow.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-hp5dfy4r.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)
3. In the *Receipt Photo* section, tap **Add** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/icon-add.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D).
4. On the *Add Receipt Photo* pop-up that opens, take a picture of the receipt or upload the receipt photo from your phone.
5. When finished, tap **Receive PO**. ![Receiving items for purchase order, highlighting missing quantity for 3/4" P90.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-27b7dyqi.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)

The purchase order has been partially received.

![Purchase order details showing partially received status and required date.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/receive-purchase-orders-in-the-servicetitan-field-mobile-app-image-lfzxoe1u.png?sv=2026-02-06&spr=https&st=2026-11-12T08%3A02%3A58Z&se=2026-11-12T09%3A02%3A58Z&sr=c&sp=r&sig=smiRHikQUlG%2F0Z%2BxT5I2iiFPzyCGeikpt%2FkI39qMUOk%3D)

## Want to learn more?

- See [Create, send, and edit purchase orders in the ServiceTitan Field Mobile App](/v1/docs/create-send-and-edit-purchase-orders-in-fma)