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Manage your assigned Planning Tasks in the ServiceTitan Field Mobile App

Overview

The Project Plan allows project managers to map out enhancements by defining project, phase, and task durations to track real-time progress. Planning Tasks supports both office and technician task assignment, allowing for more granular and responsive project tracking.


Who uses this feature

  • Technicians

  • Primarily benefits Residential Construction and Commercial Construction business types

  • Applies to all trades

Feature configuration

  • The Field Mobile App is optimized for iOS, iPadOS, and Android phones and tablets. For more, see System requirements and mobile app information.

  • If you're using the Field Mobile App and need support, please contact Technical Support (through the office) or reach out directly to support@servicetitan.com.

  • This feature is currently in Private Preview and available for specific accounts. It is subject to change.

  • Account configuration and office setup are required to use this feature. Please contact your office for details.

Things to know

  • Tasks can be assigned to both office staff and technicians.

  • You can view and update task progress (percentage complete) directly from the Field Mobile App.

View and update your assigned Planning Tasks in the Field Mobile App

  1. Open the Field Mobile App and tap the Tasks tab. Task planning interface showing due dates and task statuses for project management.

  2. Filter by tasks assigned to you or search for a specific project to view its tasks.

    Tip: You can also access tasks directly from the project or job.

  3. Tap a task to open it.

  4. Tap % Complete.

  5. Enter the % Complete and tap Save to update real-time progress for the office. Task management interface showing completion percentage and options to edit details.

    Note: If you set a task to 100% Complete, it is automatically marked as Completed on the office side.

Want to learn more?

  • See Create and Use Planning Tasks in the Project Plan