--- title: "Manage feature configurations" slug: "manage-feature-configurations" updated: 2026-10-16T03:36:32Z published: 2026-10-16T03:36:32Z canonical: "help.servicetitan.com/manage-feature-configurations" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt > Use this file to discover all available pages before exploring further. # Manage feature configurations ## Overview The *Feature Configurations* screen lets you browse and enable or disable features for your account in ServiceTitan. This helps you understand the features available in ServiceTitan and allows you to leverage those features for your business without having to contact customer support. > [!NOTE] > **Note:** Certain features listed in the Feature Configurations screen cannot be enabled or disabled instantly. But you can quickly request access or removal to these configurations through the Feature Configurations screen. For more, see [Enable feature configurations](/v1/docs/manage-feature-configurations#enable-feature-configurations). --- ### #### Who uses this feature - Administrators - Applies to all business types - Applies to all trades #### Feature configuration - Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. ## Things to know - This feature is available in your Next environment so you can understand the impact of certain features on your business workflows. We recommend you test configurations in your Next environment first before enabling them in your live environment. - The *Feature Configurations* screen is only available to office employees designated as *Admin*. - Based on customer feedback, we have excluded this Feature Configurations screen from customers with multiple ServiceTitan accounts. Please reach out to your customer success manager to have this enabled. ## Feature configuration overview To access the *Feature Configurations* screen: 1. Go to the top toolbar and click **Settings ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-feature-configurations-image-zzecoqcy.png?sv=2026-02-06&spr=https&st=2026-10-27T21%3A01%3A42Z&se=2026-10-27T22%3A01%3A42Z&sr=c&sp=r&sig=k4ye3OoZhnPgRqawthevamOybppyQHsN2FS2F%2FPib%2Fs%3D)**. 2. In the side panel, click **Your Account** **>** **Feature Configuration**. 3. On the *Feature Configurations* screen that opens, you can browse through the different configurations you can enable for your account. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-feature-configurations-image-g7qps748.png?sv=2026-02-06&spr=https&st=2026-10-27T21%3A01%3A42Z&se=2026-10-27T22%3A01%3A42Z&sr=c&sp=r&sig=k4ye3OoZhnPgRqawthevamOybppyQHsN2FS2F%2FPib%2Fs%3D) You can view the following information on the *Feature Configurations* screen: - **Name and Description:** The name and a brief overview of how the configuration works. - **Category:** The configurations are organized by categories based on their functionality. - **Status:** This indicates whether the configuration is turned on/off, or the current state of an access/removal request. This column also shows the date and time when the feature configuration was last modified. - **Actions:** Lets you perform actions on the configuration such as enable, disable, and more. ## Search for feature configurations Use the search bar at the top the *Feature Configurations* screen to search for specific configurations. You can search by name, description, and category. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-feature-configurations-image-p1m6s97k.png?sv=2026-02-06&spr=https&st=2026-10-27T21%3A01%3A42Z&se=2026-10-27T22%3A01%3A42Z&sr=c&sp=r&sig=k4ye3OoZhnPgRqawthevamOybppyQHsN2FS2F%2FPib%2Fs%3D) ## Filter feature configurations You can filter the configurations by category, status, and available actions. To filter the configuration: 1. Locate the column by which you want to filter and click **Filter** ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-feature-configurations-image-ph9yavcy.png?sv=2026-02-06&spr=https&st=2026-10-27T21%3A01%3A42Z&se=2026-10-27T22%3A01%3A42Z&sr=c&sp=r&sig=k4ye3OoZhnPgRqawthevamOybppyQHsN2FS2F%2FPib%2Fs%3D) on the column header. 2. In the dropdown, select the category, status, or action by which you want to filter. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-feature-configurations-image-cqx7kesy.png?sv=2026-02-06&spr=https&st=2026-10-27T21%3A01%3A42Z&se=2026-10-27T22%3A01%3A42Z&sr=c&sp=r&sig=k4ye3OoZhnPgRqawthevamOybppyQHsN2FS2F%2FPib%2Fs%3D) 3. The *Feature Configurations* table refreshes and lists configurations based on the filters you choose. ## Enable feature configurations The feature configurations listed on the table fall into two categories: - Features you can enable instantly - Features you need to request for access ### Features you can enable instantly You can enable certain features instantly in the *Feature Configurations* screen. To enable features instantly: 1. On the *Feature Configurations* screen, locate the feature you want to enable. 2. On the *Actions* column, turn on the **Enable** toggle. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-feature-configurations-image-1tjhuc5e.png?sv=2026-02-06&spr=https&st=2026-10-27T21%3A01%3A42Z&se=2026-10-27T22%3A01%3A42Z&sr=c&sp=r&sig=k4ye3OoZhnPgRqawthevamOybppyQHsN2FS2F%2FPib%2Fs%3D) 3. The status for that feature configuration changes to *On*. ### Features you need to request for access Certain features in the *Feature Configurations* screen can only be enabled or disabled by request. To initiate a request for access or removal: 1. On the *Feature Configurations* screen, locate the feature you want to enable or disable. 2. On the *Actions* column: - Click **Request Access** if you want that feature enabled. - Click **Request Removal** if you want that feature disabled. ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/manage-feature-configurations-image-1a4fqy74.png?sv=2026-02-06&spr=https&st=2026-10-27T21%3A01%3A42Z&se=2026-10-27T22%3A01%3A42Z&sr=c&sp=r&sig=k4ye3OoZhnPgRqawthevamOybppyQHsN2FS2F%2FPib%2Fs%3D) The status for that feature configuration changes to *Access Requested* or *Removal Requested*. A request is then sent to ServiceTitan for access or removal of that feature. It may take up to 24 hours for you to receive a response to your request. > [!NOTE] > **Note:** If you want to cancel a request, click **Cancel Request**. ## FAQ --- ### Invoice print and display settings #### How can I remove the credit card authorization form from the bottom of my invoices? Disable the *Is credit card authorization form visible* feature configuration in the [Feature Configuration](/v1/docs/manage-feature-configurations) screen to remove the credit card authorization from your invoices. Account configuration is required to access the [Feature Configuration](/v1/docs/manage-feature-configurations) screen. Please contact [Technical Support](http://go.servicetitan.com/ask) for details. #### How can I remove the PAST DUE - PLEASE REMIT message from customer statements? To remove the *PAST DUE - PLEASE REMIT* message from customer statements, disable the *Past due on Customer Statements* feature configuration on the *Feature Configurations* screen. For more, see [Manage feature configurations](/v1/docs/manage-feature-configurations). Account configuration is required to access the *Feature Configurations* screen. Contact [Technical Support](http://go.servicetitan.com/ask) for more information. #### How do I show line item prices on printed or emailed invoices? To display line item pricing and quantities when emailing or printing invoices, disable the *Hide item prices* feature in the [Feature Configurations](/v1/docs/manage-feature-configurations) screen. Account configuration is required to access the Feature Configuration screen. Contact [Technical Support](http://go.servicetitan.com/ask) and to get access to this screen. #### Can I hide individual item prices and only show the total when printing invoices? To print your invoices in a format that hides the individual item prices, enable the *Hide item prices* feature in the [Feature Configuration](/v1/docs/manage-feature-configurations) screen. Account configuration is required to access the *Feature Configuration* screen. Contact [Technical Support](http://go.servicetitan.com/ask) and to get access to this screen. #### How do I enable multiple print options for invoices and estimates? You can enable multiple print options in the [Feature Configuration](/v1/docs/manage-feature-configurations) screen. Search for *"Multiple Invoice/Estimate print options"* on the search bar. > [!NOTE] > **Note:** Account configuration is required to access the Feature Configuration screen. Contact [Technical Support](http://go.servicetitan.com/ask) for more details. --- ### Membership savings configuration #### How can I display member savings on invoices for all customers? To display member savings on invoices for all customers, enable the *Show member savings on printed invoice* configuration on the [Feature Configurations screen](/v1/docs/manage-feature-configurations). Account configuration is required to access the *Feature Configuration* screen. Contact [Technical Support](http://go.servicetitan.com/ask) for more information. #### If I enable the Show invoice member savings name configuration, will it affect the customer account? Yes, it will. The following changes will happen: - In ServiceTitan, The **Standard Price**, **Your Price**, **Your Total**, and **Member Savings** fields will appear in the customer's printed invoice. - In ServiceTitan Mobile: - The **Your Price, Your Total,** and **Standard Price** fields will appear in the customer's printed invoice - The *Subtotal* field will appear on the *Invoice* screen - The *Member* field with the discounted price will appear on the *Estimate* screen #### If I enable the Show member savings on printed invoice configuration, will it affect the customer account? Yes, it will. The following changes will happen: - In ServiceTitan: - The **Your Price, Your Total,** and **Member Savings** fields will appear in the customer's printed invoice. - The *Show Member Savings* checkbox becomes available when you edit a customer - In ServiceTitan Mobile: - The **Your Price, Your Total, Standard Price,** and **Member Savings** fields will appear in the user's printed invoice. - The **Member** and **Savings** fields will appear on the *Estimate* screen - The **Member** field with the discounted amount and the **Member savings** field will appear on both the *Estimate* and *Invoice* screens #### If I enable both the Show invoice member savings name and Show member savings on printed invoice configurations, will it affect the customer account? Yes, it will. The following changes will happen: - In ServiceTitan, the **Standard Price, Your Price, Your Total,** and **Member Savings** fields will appear in the customer's printed invoice - In ServiceTitan Mobile: - The **Your Price, Your Total, Standard Price,** and **Member Savings** fields will appear in the user's printed invoice - The **Member** field with the subtotal of the estimate and the **Savings** field with the amount of money saved will appear on the *Estimate* screen - The **Member** field with the discounted price and **Member Savings** field will appear on the *Estimate* or *Invoice* screen #### If I disable both the Show invoice member savings name and Show member savings on printed invoice configurations, will it affect the customer's account? Yes, it will. The following changes will happen: - There will be no information on member savings in ServiceTitan and ServiceTitan Mobile printed invoices. - Only **Your Price** and **Your Total** fields will appear in ServiceTitan and ServiceTitan Mobile printed invoices. - In ServiceTitan Mobile: - The **Member** and **Subtotal** fields will be available on the *Estimate* screen - Only the price will be visible on the *Estimate* or *Invoice* screen --- ### Other feature configurations #### How do I stop technicians from receiving dispatch texts and emails? To stop technicians from receiving dispatch texts and emails, your account administrator needs to use [Feature Configurations](/v1/docs/manage-feature-configurations). > [!NOTE] > **Note:** Account configuration is required to use [Feature Configurations](/v1/docs/manage-feature-configurations). If you're a customer with multiple ServiceTitan accounts, contact [Technical Support](http://go.servicetitan.com/ask) for details. To stop texts: - Ask the account administrator on your team to enable the *Disable Dispatch Text when Technician Self-Dispatches* configuration in [Feature Configurations](/v1/docs/manage-feature-configurations). > [!NOTE] > **Note:** Technicians will still receive dispatch notifications if the office dispatches them. ![Cursor enabling the Disable Dispatch Text when Technician Self-Dispatches configuration in Feature Configurations.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dispatch-board-faq-image-jg5w19mx.png?sv=2026-02-06&spr=https&st=2026-10-27T21%3A01%3A42Z&se=2026-10-27T22%3A01%3A42Z&sr=c&sp=r&sig=k4ye3OoZhnPgRqawthevamOybppyQHsN2FS2F%2FPib%2Fs%3D) To stop emails: - Ask the account administrator on your team to request a change to have noreply@servicetitan.com removed from the *Dispatch Email From* configuration in [Feature Configurations](/v1/docs/manage-feature-configurations).![Image showing how to ask the account administrator on your team to request a change to have noreply@servicetitan.com removed from the Dispatch Email From configuration in Feature Configurations.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/dispatch-board-faq-image-l6wvdc22.png?sv=2026-02-06&spr=https&st=2026-10-27T21%3A01%3A42Z&se=2026-10-27T22%3A01%3A42Z&sr=c&sp=r&sig=k4ye3OoZhnPgRqawthevamOybppyQHsN2FS2F%2FPib%2Fs%3D) #### How can I enable technicians to add POs after job completion? Unfortunately, there is no option for a technician to add POs after a job is completed. An office employee does have this option if you have the correct configuration set up. Enable *Hide 'Add a Purchase Order' Option on Posted and Exported Invoices* in Feature Configurations. For more, see [Manage feature configurations](/v1/docs/manage-feature-configurations). If you're a customer with multiple ServiceTitan accounts, contact Technical Support for details. #### Why are tags automatically removed when I add them to a job? This can occur if you have the *EnableAutomaticalRemovalOfReplacementOpportunityTagsUponAddingOfEquipment* feature configuration enabled. If enabled, ServiceTitan is not detecting equipment that matches the opportunity replacement, the opportunity tag is automatically removed. > [!NOTE] > **Note:** Account configuration is required to access the [Feature Configuration](/v1/docs/manage-feature-configurations) screen. Contact [Technical Support](http://go.servicetitan.com/ask) for more information. #### Why are there no discounts visible on an invoice? The reason is that you have enabled the *Do not discount items with memberships sale* configuration. If it is enabled, no discounts will appear on the invoice. #### How do I make task codes visible on the mobile? Task codes may or may not appear on the mobile pricebook depending on your account configuration. If they do not appear, enable the *Hide Task Codes from mobile and printed invoices* feature in **Settings** > **Your Account** > **Feature Configuration**. For more, see [Manage feature configurations](/v1/docs/manage-feature-configurations). > [!NOTE] > **Note:** Enabling task codes for mobile will also make them visible on printed invoices. ## Want to learn more? - See [Settings](/v1/docs/settings)