Integrate Verizon Reveal with ServiceTitan

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Request credentials

Before you integrate Verizon Reveal with ServiceTitan, request your API credentials from Reveal to get API services enabled. You need to request the following items:

  • Username

  • Password

Contact your GPS provider

  1. In Reveal, go to the top-right navigation bar and click your Profile icon > Marketplace.

  2. Select the API Integrations tab, then click Get Started.

  3. Enter your account details:

    1. Integration name: ServiceTitan

    2. Developer name: Your company's name

    3. Developer email address: Your email address

  4. Select By selecting this checkbox, you hereby grant access to the Third Party listed above.

  5. Click Next > Confirm Request.

  6. After you confirm your request, you'll receive an email with integration credentials.

For additional support, contact Reveal to request your API username and password:

  • Phone: 1-844-617-1100 (Monday–Friday, 7:00 AM–8:00 PM ET).

  • Email: reveal.support@verizonconnect.com or revealintegration@verizonconnect.com. Please be sure to provide the relevant information, as mentioned above, to allow the support analyst to triage the problem.

  • Chat Support: Available through the Reveal support site (Monday–Friday, 7:00 AM–8:00 PM ET).

Add your GPS provider in ServiceTitan

After you have the necessary credentials, complete the following:

  1. In ServiceTitan, go to the navigation bar and click Settings.

  2. In the side panel, go to Integrations > GPS.

  3. Click Edit to update your current Reveal configuration, or click Add if you're configuring it for the first time.

  4. In the Account Details tab that opens, select Verizon Reveal API from the Name dropdown menu.

    Note: Verizon Reveal API is the same as Verizon Reveal v2.

  5. Enter the following App ID:
    fleetmatics-p-us-V0oD5kBwd0bXL2Xt2yxzTwMNSRhEGIfzu49FT3zn

  6. Enter the Username and Password that you obtained from Reveal.

    Note: Your API User ID and Password will likely be different from the username and password that you use to access your Reveal account currently. You don't need to enter any information within the Parameters or Memo fields.

  7. Click SaveA cursor clicking Save to save updated or created GPS provider.

  8. After saving your login credentials, click Edit next to the GPS provider you just added. Cursor clicking Edit to update the GPS provider.

  9. Go to the Devices tab and click Download Data. Your existing devices automatically populate.

  10. When you see your list of devices, assign a technician to each device.

    Note: Each technician should only be assigned to one device. If a technician is assigned to multiple devices, it will cause reporting issues.

     Image showing how to assign technician to each device.    

  11. When finished, click Save.