---
title: "Field Pro Standard: Atlas Questions report template"
slug: "field-pro-standard-atlas-questions-report-template"
tags: ["Area - Field Pro", "Area - Reports", "Role - Admin", "Focus - Construction", "Focus - Service Replacement", "Type - Commercial", "Type - Residential"]
updated: 2026-10-15T04:08:25Z
published: 2026-10-15T04:08:25Z
canonical: "help.servicetitan.com/field-pro-standard-atlas-questions-report-template"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Field Pro Standard: Atlas Questions report template

## Overview

The *Field Pro Standard: Atlas Questions report* template helps you monitor how your technicians are using [Atlas in Field Pro](/v1/docs/enable-atlas-in-field-pro-for-technicians). This report shows the types of questions technicians ask, the equipment they reference, and when questions are submitted.

---

### 

#### Who uses this feature

- Administrators and managers
- Applies to all business types

#### Feature configuration

- Account configuration is required to use this feature. Please contact [Technical Support](http://go.servicetitan.com/ask) for details.
- To get started with Field Pro, request a demo on our [Pro Products page](https://www.servicetitan.com/features/pro/field), or reach out to your Customer Success Manager (CSM) or Pro Account Manager (PAM).
- Creating custom reports is available only to contractors on the Works package or Legacy/Non-Packaged contractors. Contractors on the Starter and Essentials packages have access to [built-in reports](/v1/docs/built-in-reports).

## Use cases

- Understand how your team engages with Atlas and encourage low-usage technicians to benefit from AI assistance.
- See what knowledge your team is seeking in the field, from troubleshooting help to equipment guidance, so you can identify where additional training or documentation may be needed.

## Create a Field Pro Standard: Atlas Questions report

1. Go to the navigation bar and click **Reports**.
2. Click **Create Report**.
3. On the *New Report* screen, for the report type, click **Others**.
4. For the *Select a report template*, click **Field Pro Standard - Atlas Questions.**

> [!NOTE]
> **Note:** You may see this report listed as **Reports / Field Pro Standard - Atlas Questions**. The name depends on your account's configuration. Both refer to the same report.
5. The template has the following columns selected by default:
  1. **Business Unit:** The business unit the technician is assigned to.
  2. **Technician Name:** The name of the technician.
  3. **Question Module:** Field Pro module where the question originated, *equipment information* or *troubleshooting*.
  4. **Question Date:** The date the question was asked.
  5. **Question Text:** The actual question asked by the technician.
  6. **Question Feedback:** Whether the technician rated the answer with a thumbs up or thumbs down.
  7. **Equipment Model #:** The model number of the equipment selected when the question was asked. ![Selection of report type and template with highlighted fields for data display.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/field-pro-standard_-atlas-questions-report-template-image-eotrew3s.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A36%3A51Z&se=2026-11-12T08%3A36%3A51Z&sr=c&sp=r&sig=IzuFfqtrQYIoO%2FYiFaYYJtuA7qALHpcQR5m5z78jQeo%3D)
6. Click **Next**.
7. In the **Name** field, enter a name for your report.
8. Click the **Category** dropdown and select a category where your report will be listed.
9. (Optional) Adjust sharing settings as needed.
10. Click **Save**.

## Run the Field Pro Standard: Atlas Questions report

After you save your report, run it to see technician questions:

1. Click the **From - To** field to set date filters. You can:
  1. Use the calendar to select a specific date range and then click **Apply**.
  2. Use the left menu to select a preset date range.
2. (Optional) Click the **Business Unit** dropdown to filter the report by business unit (BU).

> [!TIP]
> **Tip:** You can select multiple business units if needed.
3. (Optional) Click the **Technician** dropdown to filter the report by specific technicians.

> [!TIP]
> **Tip:** You can select multiple technicians if needed.
4. When finished, click **Run Report**. ![Report interface displaying technician questions and equipment information for HVAC services.](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/field-pro-standard_-atlas-questions-report-template-image-yopy4i32.png?sv=2026-02-06&spr=https&st=2026-11-12T07%3A36%3A51Z&se=2026-11-12T08%3A36%3A51Z&sr=c&sp=r&sig=IzuFfqtrQYIoO%2FYiFaYYJtuA7qALHpcQR5m5z78jQeo%3D)

You can [export](/v1/docs/run-report#export-a-report) the report, [edit the columns](/v1/docs/run-report#edit-report-columns) shown in the report, and [drag column headers](/v1/docs/run-report#filter-and-arrange-a-report) to group by that column. For more, see [Run, filter, and export reports](/v1/docs/run-report).

## Want to learn more?

- See [Field Pro Standard: Usage Overview report template](/v1/docs/field-pro-standard-usage-overview-report-template)
- See [Field Pro features available on mobile](/v1/docs/field-pro-features-available-on-mobile)