---
title: "Error when trying to batch/export a purchase order: Action canceled, the due date of the receipt is not set"
slug: "batchexport-po-action-canceled-due-date-receipt-not-set"
tags: ["Area - Accounting", "Area - Inventory and POs", "Focus - Construction", "Focus - Service Replacement", "Role - Accountant", "Role - Admin", "Type - Commercial", "Type - Residential"]
updated: 2026-10-16T00:23:57Z
published: 2026-10-16T00:23:57Z
canonical: "help.servicetitan.com/batchexport-po-action-canceled-due-date-receipt-not-set"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Error when trying to batch/export a purchase order: Action canceled, the due date of the receipt is not set

## Problem

When trying to Batch or export a PO, you see the error: *Action canceled, the due date of the receipt is not set.*

## Solution

### Error when trying to batch/export a purchase order: Action canceled, the due date of the receipt is not set

By setting a due date for the bill associated with your PO, you resolve the error and can proceed with batching or exporting the PO as needed.

1. Go to the ServiceTitan Inventory module.
2. Find and open the receipt details for the PO.
3. Click on **Actions**.
4. Select **Create Bill** from the dropdown menu.
5. Set a due date for the bill.
6. Click **Save** to update the bill with the new due date. Attempt to export the bill again.

A batch, or invoice batch, is a set of invoices that have been audited and are ready to post. You will use the Invoice screen in ServiceTitan to create invoice batches. On the Invoice screen, you'll have access to unbatched and batched invoices.

[Learn more →](https://help.servicetitan.com/docs/servicetitan-glossary) · [See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)