---
title: "What options are available to adjust the diagnostic charge based on a set amount of driving time from the office location?"
slug: "adjust-the-diagnostic-charge"
updated: 2026-10-16T02:38:11Z
published: 2026-10-16T02:38:11Z
canonical: "help.servicetitan.com/adjust-the-diagnostic-charge"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What options are available to adjust the diagnostic charge based on a set amount of driving time from the office location?

## Problem

You can't automatically change the price of a service based on a customer's location.

## Solution

You can dynamically by using the methods described below.

### Use fees

1. In ServiceTitan, go to the navigation bar and click **Pricebook**.
2. In the side panel, click **Discounts & Fees**.
3. Click **Add Discount or Fee**.
4. In the *Add Discount or Fee* window that opens, select the **Fee** type.
5. Name the fee based on the driving time zone, for example, Zone 1 Fee.
6. Set the fee amount that corresponds to the additional charge for that zone.
7. Save the fee.

### Create multiple pricebook items

1. In ServiceTitan, go to the navigation bar and click **Pricebook**.
2. Click **+Add Service**.
3. Create a new service item for each zone, for example, Diagnostic - Zone 1, "Diagnostic - Zone 2.
4. Set the price for each item based on the driving time from your office.
5. Save each Pricebook item.

Remember, while you can't automatically adjust prices based on location, these methods let you charge dynamically.