---
title: "Why are my employee permissions being removed overnight, despite being enabled by the administrator?"
slug: "why-are-my-employee-permissions-being-removed-overnight-despite-being"
updated: 2026-10-16T03:45:45Z
published: 2026-10-16T03:45:45Z
canonical: "help.servicetitan.com/why-are-my-employee-permissions-being-removed-overnight-despite-being"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why are my employee permissions being removed overnight, despite being enabled by the administrator?

## Problem

My permissions were removed overnight. How can I find out who did that?

## Solution

Follow the steps below to solve the issue.

### Check employee permissions

1. Go to the navigation bar and click **Settings**.
2. In the side panel, click **People > Employees.**
3. If more than one employee's permissions are changed, go to **Settings > People > Role Permissions** to check general permissions by role.
4. Create a custom report to track which permissions were enabled or disabled and identify the user responsible for the changes.
  1. Select the **All** report type.
  2. Select the **User Role & Permissions Audit Log** report template ![](https://cdn.document360.io/961862ab-d0f2-4d91-bb62-a62ee8184eff/Images/Documentation/why-are-my-employee-permissions-being-removed-overnight-despite-being-enabled-by-the-administrator-image-amvbyqm5.png?sv=2026-02-06&spr=https&st=2026-11-01T22%3A00%3A38Z&se=2026-11-01T23%3A00%3A38Z&sr=c&sp=r&sig=0mMFwpi2YuZFridph6JuuYGXojUODd1qX9Phzvwt%2BSk%3D)
5. Check with the administrator or [contact technical support](http://go.servicetitan.com/ask), as they may have enabled or disabled the permissions.