What is the reason why I am unable to see my premade estimates when adding an estimate to a job's invoice page?

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Problem

When trying to add an estimate from premade templates to an invoice, the list of estimates does not appear. This issue occurs because the job's Business Unit (BU) is not included in the proposal template.

Solution

View your premade estimates and understand the link between proposal templates and business units.

Check if your proposal templates are active

  1. Go to the navigation bar and click Pricebook.

  2. In the side menu, click Templates.

  3. Select the Proposal Templates tab. templates proposal templates

  4. Ensure at least one template is Live.
    templates status live

Verify the business unit of the job

  1. Find the job you are working on.

  2. Check the business unit (BU) assigned to this job.

job business unit

Edit the proposal template to include the job's BU

  1. Go back to the Proposal Templates tab in Pricebook.

  2. Select the item you want to edit and click More.

  3. Select the View/Edit Details option. templates actions view and edit details

  4. Click View/Edit Details.

  5. Click the dropdown menu for business units and add the BU that matches the job's BU. edit proposal template business unit select

  6. Click Continue.

  7. When finished, click Save and Publish.

Tip: If you have multiple business units, you can select more than one business unit for a proposal template. Select all business units that apply.

Use filters

  1. Since you cannot delete old or inactive proposal templates, use filters to improve visibility.

  2. Apply filters to only show Live templates. templates filters status live apply        

    Tip: When adding an estimate to an invoice in ServiceTitan, you are adding a proposal. Make sure the proposal template includes the correct BU to see your premade estimates.