---
title: "What are the steps to create a one-time email campaign from an email template in ServiceTitan?"
slug: "what-are-the-steps-to-create-a-one-time-email-campaign-from-an-email-template-in"
updated: 2026-10-16T00:53:12Z
published: 2026-10-16T00:53:12Z
canonical: "help.servicetitan.com/what-are-the-steps-to-create-a-one-time-email-campaign-from-an-email-template-in"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.servicetitan.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What are the steps to create a one-time email campaign from an email template in ServiceTitan?

## Problem

Users need to send a one-time email campaign but only have it as a template.

## Solution

Marketing Pro is needed to create one-time Email Campaigns. To get started with Marketing Pro, request a demo on our [Pro Products page](https://www.servicetitan.com/features/pro), or reach out to your Customer Success Manager (CSM) or Pro Account Manager.

When building a one-time email campaign, you can select an email template while adding content to the email sequence.

### Create one-time email campaign using an email template

1. Go to the navigation bar and click **Marketing**.
2. Click **Create Campaign**.
3. Select **Email** as the campaign category then click **Next**.
4. Select the campaign type you want to build, then click **Next**.
5. Give your campaign a name and then click **Start Building**.
6. In the *Goal & Tracking* section, select the marketing goal and tracking number for this email campaign.
7. In the *Audience* section, specify which of your customers will receive marketing content from this email campaign.
8. In the *Email Sequence* section, click **Add Content > One-time.**
9. Click **Add Content**.
10. Find the template you want to use for this campaign, hover over the template, and click **Select Template**.
11. Customize the email template if needed. For example, you can change the text, images, and links.
12. Complete the remaining fields on the *Email Sequence* screen and then click **Save & Continue**.
13. Review the Sender Name, Sender Email, and Reply To email for the campaign. If all looks good, click **Schedule** to launch your one-time campaign.

By following these steps, you can create a one-time email campaign using an email template. For more, see [Create email campaigns](/roofing/docs/create-email-campaigns).

ServiceTitan's integrated marketing automation platform for email, SMS, direct mail, and digital ad campaigns.

**What it does:** Drives new customer acquisition and repeat revenue by automating targeted campaigns across multiple channels — all tied to actual job revenue.

**Also called:** ST Marketing, Marketing automation

**Tags:** Marketing Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)

Bulk or automated email campaigns sent to customer segments from within Marketing Pro.

**What it does:** Drives repeat business and membership renewals by staying in front of customers with targeted, personalized messaging.

**Also called:** Email marketing, Drip campaigns

**Tags:** Marketing Pro

[See the full glossary →](https://help.servicetitan.com/docs/glossary-overview)