Overview
This report provides an overview of posted and exported invoices created within the report date range.
Use this report to view tax zones, totals, non-taxable sales, taxable sales, taxes owed, and taxes collected.
Things to know
Tax Zones are not configured by default. To configure tax zones, see Set up sales tax in ServiceTitan.
How to find this report
Click Reports in the main navigation menu.
On the Reports screen that opens, click Legacy Reports.
In the Search field, search for Tax Zone.
Click the report name. Then you will be able to set filters and run the report.

Report filters

Business Unit
Filter by business unit. This report can be run by a single business unit or all business units.
Customer Type
Filter by customer type. This report can be run by taxable, non-taxable, or all customer types.
Date Range
Filter by date range. Use the From and To fields to set a custom date range.
View or download the report
Click Update to view the report.

The report can be downloaded in three different formats:
Download PDF
Export to Excel (*.xlsx) (click the dropdown arrow next to Download PDF)
Export to Comma separated (*.csv) (click the dropdown arrow next to Download PDF)

Explanation of report columns

The report includes the following columns:
Column | Description |
|---|---|
Tax Zone | Tax zone name on the invoice.
To set tax zones, navigate to Settings > Invoicing > Tax Zones > Add Tax Zone. |
Total | Total dollar amount for all invoice items, based on tax zone. This is the sum of all invoice totals for taxable and non-taxable sales. |
Non-Taxable Sales | Sales that are not taxed. This is the sum of non-taxable invoice items. |
Taxable Sales | Sales that are taxed. This is the sum of taxable invoice items. To set sales as taxable, navigate to Settings > Pricebook > Services/Materials/Equipment > Details tab > Taxable. |
Tax Owned | The amount of sales tax (tax liability) owed to the government. Some states require businesses to pay sales tax once a payment is applied to an invoice. Tax owed will display the total dollar amount of sales tax owed on each invoice, whether a payment has been applied to the invoice, and the dates and amounts of payments made on the invoice. To set sales as taxable, navigate to Settings > Pricebook > Services/Materials/Equipment > Details tab > Taxable. To set tax rates, navigate to Settings > Invoicing > Tax Zones > Add Tax Zone > Tax Rate. |
Tax Collected | The amount of sales tax on the invoice that was charged to the customer. |
Explanation of report totals

Total | Description |
|---|---|
Total | Total is calculated by taking the sum of the entire column. |
Non-Taxable Sales | Non-Taxable Sales is calculated by taking the sum of the entire column. |
Taxable Sales | Taxable Sales is calculated by taking the sum of the entire column. |
Taxes Owned | Taxes Owed is calculated by taking the sum of the entire column. |
Taxes Collected | Taxes Collected is calculated by taking the sum of the entire column. |